Got generator, put on wheels, filled with oil than gas, hook up battery and one press of elect start and up and running. About 20 minutes total time and very happy
Used twice now wont start. Fresh gas and oil level good.
Response from westinghouse.comBy Sydney, Westinghouse, February 10, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
We bought this last month after a huge wind storm leaving us without power for 3 days. A neighbor helped us with the decision because he has the same model and it worked like a charm for his family. The Quick Start Guide relieved my worry as it's a piece of cake to set up and run. Dang, it's a heavy bugger and getting the wheels and feet on takes 2 people, but it's done!