Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,918 Reviews)
Rating breakdown 7,918 reviews
5 Stars
6,780
4 Stars
1,013
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,419 out of
7,588)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Looks solid
on November 10, 2024
Posted by: 3Munoz
from Texas
Bought a few months ago was damaged during transportion called service center and issue was resolved would recommend this brand.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Performance, but CO Sensor Issue
on November 10, 2024
Posted by: Alex L
from Lehigh Valley, PA
I recently purchased the Westinghouse WGen9500c portable generator, and overall, I’ve been quite impressed with its performance. It offers plenty of power with its 9500 running watts and 12500 starting watts, which is more than enough to keep essential appliances running during a power outage. The build quality is solid, and the unit starts up reliably, even in colder weather. I also appreciate the user-friendly features, like the electric start and the clear, easy-to-read display panel.
However, I’ve encountered an issue with the carbon monoxide (CO) sensor, which has been a bit frustrating. Early on, the CO sensor seemed to malfunction, triggering the generator to shut down unnecessarily. While I understand the importance of this safety feature, it’s disappointing to experience this fault so early in the generator’s life. As a result, I now need to send it in for service to address this problem.
Despite the CO sensor issue, I’m still optimistic about the long-term performance of the WGen9500c. Westinghouse is known for good customer support, so I’m hopeful that this will be resolved quickly. If you’re in the market for a powerful and versatile generator, I would still recommend the WGen9500c, but be mindful that this model may have some early teething issues with the CO sensor.
Pros:
Powerful output (9500 running watts)
Easy to start and operate
User-friendly display panel
Good build quality
Easy to start and operate
User-friendly display panel
Good build quality
Cons:
CO sensor malfunction (requiring service early on)
Hopefully, this is just a rare issue, and once it’s fixed, I can enjoy the generator without further problems.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easiest I've ever had
on November 10, 2024
Posted by: Attr2024
from Raleigh, NC
Best generator I've ever purchased. Powerful and long running. Simple to maintain.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good features
on November 9, 2024
Posted by: BemMe
from Maine
It has worked so far. Hoping it will last a while without too many problems.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
cant wait to test
on November 8, 2024
Posted by: silverstrand
Upon arrival everything looked great. Got it fired up and ready for an emergency black out. Cant wait to use it this winter to stay warm.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on November 8, 2024
Posted by: Mike 72
from Tampa Florida
I bought this generator for hurricane season it ran great needed it for three days no problems Powered up everything I needed Great generator
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
9500 generator
on November 7, 2024
Posted by: Elvia.P
from Houston, TX
We bought this to prepare for hurricanes or Texas freezes, we plugged it to our house and happy to report actually picked up the refrigerator and our A/c (3.5 Ton) which are the main things we needed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works great!
on November 4, 2024
Posted by: Scottie F
So glad I purchased this, Great product and worked as expected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com