Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
2
Wont stay running
on March 8, 2026
Posted by: Jll4
I bought generator 4 months ago and worked great. Now it has only 50 hours on it and it will start up just fine and maybe run 2 seconds and shut off or 5 minutes and shut off. Starts back up just fine but won’t stay running.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, March 9, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter.
Easy setup. Hookup was straight forward. Freight packaging was secure delivering peace of mind that our generator arrived in perfect condition. We tested power strength capabilities on all our desired home utilities. No issues. We are confident that when power goes out next time we will be comfortable and all our appliances will be protected.
Bought this generator as our old one would not start due to age. I am amazed at how well this worked for us especially during this Blizzard we got. Highly recommended to anyone who needs a new generator