Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(7,945 Reviews)
Open Ratings Snapshot
Rating breakdown 7,945 reviews
5 Stars
6,802
4 Stars
1,016
3 Stars
67
2 Stars
15
1 Star
45
98%of customers recommend this product. 
(
7,438 out of 7,608
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
2 out of 5
2
Wont stay running
on March 8, 2026
Posted by: Jll4
I bought generator 4 months ago and worked great. Now it has only 50 hours on it and it will start up just fine and maybe run 2 seconds and shut off or 5 minutes and shut off. Starts back up just fine but won’t stay running.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, March 9, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter.

Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Power Protection Peace of Mind
on March 3, 2026
Posted by: CAO754
from Bozeman MT
Easy setup. Hookup was straight forward. Freight packaging was secure delivering peace of mind that our generator arrived in perfect condition. We tested power strength capabilities on all our desired home utilities. No issues. We are confident that when power goes out next time we will be comfortable and all our appliances will be protected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very pleased - glad I read the reviews!
on March 1, 2026
Posted by: Pa Handler
from Quinton, Virginia
Fired right up an ran like a top. I could not find a higher rated generator for the price. Waiting patiently for the next ice/snow apocalypse.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Solid unit
on February 27, 2026
Posted by: farmersrb
So far so good. Good clear instructions for assembly and first use.
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great Gen.
on February 25, 2026
Posted by: Rons#1
Easy assembly, so easy to start! Runs great and is easy to move around . I love it!,
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Medium sized Generator.
on February 25, 2026
Posted by: MFPT
Bought this generator for home backup. So far, the generator has done the job.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
A happy customer. Highly recommended
on February 24, 2026
Posted by: Staycool72
from Warwick RI
Bought this generator as our old one would not start due to age. I am amazed at how well this worked for us especially during this Blizzard we got. Highly recommended to anyone who needs a new generator
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features!
on February 17, 2026
Posted by: Countryg 46
Bought this generator so it was easy for me to start and it works perfectly! Really like how easy it is to start!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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