Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,918 Reviews)
Rating breakdown 7,918 reviews
5 Stars
6,780
4 Stars
1,013
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,419 out of
7,588)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Nice Generator
on December 11, 2024
Posted by: Jethro1990
from Naples, ME
Very easy to set up and runs great. Haven’t had to use it yet but I’m happy so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Genertor
on December 10, 2024
Posted by: ClarkT
from Waterboro Maine
Both this today and we are so happy with it, most definitely will power our whole house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great for bounce house
on December 10, 2024
Posted by: Vito269
from Harlingen Texas
I bought it cause I have a huge bouce house that uses 3 3hp blowers and my house outlets couldn't handle it. I did run into an issue but I figured it out. I couldn't plug 2 blowers on one outlet of the generator at the same time but I bought an adapter for the 30 amp outlet and it worked. Sofar I love it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
the 9500c is misleading it is fuel injected
on December 10, 2024
Posted by: joefriday
I wanted a carburetor not a fuel injection system. Not much was made clear to me in its description. This is just more electronic junk to go bad, including the remote, which is only greed. I did wonder why everyone in the US was selling these so cheap? Now I know. I had to change from the great generators I had been using to this! I hope it lasts through December. It has too many gadgets and they cannot even put the serial number on the manual... you have to go out in a storm when it arrives and find it just above the exhaust and try to write it down while breathing exhaust. I wonder what would happen in a storm if you were trying register it by breathing exhaust? Yet, there are thousands of warnings about everything. I am off-grid and have had 100s of generators, yet I cannot even work on this one. Westinghouse has made it impossible without a electronics shop to work on this machine. I will not buy another Westinghouse.. greed typical of companies like Westinghouse. I do not recommend this product for any place where you are using it as backup for storms.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 18, 2024
Hi,
Thank you for taking the time to share your feedback. We’re sorry to hear that the generator did not meet your expectations. We aim to provide clear product descriptions and designs that are user-friendly, so we regret any inconvenience or frustration caused. Your input about the features, accessibility, and maintenance challenges is valuable and will be shared with our team for improvement. If there’s anything we can assist you with to enhance your experience, please don’t hesitate to reach out at support@wpowereq.com or 1-855-944-3571. We appreciate your feedback and take it seriously.
Thanks,
Sydney, Westinghouse
Thank you for taking the time to share your feedback. We’re sorry to hear that the generator did not meet your expectations. We aim to provide clear product descriptions and designs that are user-friendly, so we regret any inconvenience or frustration caused. Your input about the features, accessibility, and maintenance challenges is valuable and will be shared with our team for improvement. If there’s anything we can assist you with to enhance your experience, please don’t hesitate to reach out at support@wpowereq.com or 1-855-944-3571. We appreciate your feedback and take it seriously.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
BGreat design and feature
on December 10, 2024
Posted by: keeping the lights on
from Dade City, FL
wish I had it for Hurricane Milton. I purchased based upon the reviews and Westinghouse
reputation. when my electrician came to install the 50amp interlock, he said I couldn't have made a better choice. Unit started right up, took it through the break in cycle. I'm ready for the next power outage. very pleased, I especially like the covered outlets
reputation. when my electrician came to install the 50amp interlock, he said I couldn't have made a better choice. Unit started right up, took it through the break in cycle. I'm ready for the next power outage. very pleased, I especially like the covered outlets
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator with remote start
on December 10, 2024
Posted by: Simplychris
The wheel kit was easy to install and the remote start is fantastic.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Fantastique
on December 9, 2024
Posted by: Anonymous
from Québec
I have it and it’s work well . It’s very easy to move it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Looks great!
on December 9, 2024
Posted by: RSL222
from Maine
Bought this in September for the upcoming winter. Set it up yesterday since we have a storm coming in and it started right up! Not sure what it will power yet, but so far it runs perfectly!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com