The generator arrived boxed and palletized. Unboxing showed no damage and assembly of the wheels and feet was simple. I filled the oil and gas tanks, but when I tried to start it with the push button start nothing happened. After several tries I gave up and started it manually it ran fine. I let it run for about 20 minutes thinking the battery needed charging, but that did not happen. I checked the battery connections and re-read all the instructions, but to no avail. Then I checked the wires that were tucked up under the control panel and saw two male/female connection wires held together with a zip tie and saw that that was the issue. Once connected, the generator started as it should with the push button. It would have been nice if this necessary connection was mentioned in the start-up instructions.
This is a great looking and full featured Generator. My last Gen's pull start failed. This one's electric start is wonderful. Westinghouse has also done an excellent job with the documentation and parts information. I would recommend.