Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,912 Reviews)
Rating breakdown 7,912 reviews
5 Stars
6,773
4 Stars
1,014
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,416 out of
7,585)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Auto start
on August 29, 2021
Posted by: got lights
from ny
Works as promised. Easy to start. Powers most of my house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Carb jets plugs easily
on November 9, 2021
Posted by: Videoman
from North Florida
I bought this about 8 months ago, put non ethanol fuel in it, started it once shut the fuel off and let it sit. Tried to start it a few days ago and come to find out the carb jet has just enough of a cruddy film in it to keep it from starting. Carb needs to be redesigned— way too easy to gum up.
Seems to run great when it runs.
Seems to run great when it runs.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Never started
on November 29, 2021
Posted by: Jovani
Engine never worked..tried to call to make a claim and never got through to anyone
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
LEMON-MISFIRING
on December 6, 2021
Posted by: GRC1
from TX
i PURCHASED THIS AS A XMAS GIFT FOR MY DAUGHTER FOR HER RV- I DID A TEST RUN AFTER RECEIVING AND EVERYTHING APPEAERED GOOD. 3MONTHS LATER DECIEDE TO RUN IT FOFR A FEW MINUTES TO KEEP BATTERY CHARGED UP FOR XMAS AND THE GENERATOR ENGINE IS RUNNING VERY POORLY-SURGING AND MISFIRING CONTINUOUSLY! TOTAL RUN TIME ON NEW GENERATOR IS LESS THAT 15 MINUTES BETWEEN ORIGINAL TEST RUN AND THE 2ND TIME I TRIED RUNNING IT. I AM ACTIVILEY PURSUING TO GET IT REPLACED OR MY MONEY BACK!
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Great product
on January 7, 2022
Posted by: Get racing
from Georgetown Ca
Took about 30 minutes to have it out of the box to producing power.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
starts but no power
on July 16, 2022
Posted by: Mark66
from Ft Myers, FL
I received my genset on July 4th, just now testing it out--started just fine, but no power output--and the service department does not answer the phone on the weekends
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
So far this generator sucks.
on September 4, 2022
Posted by: Anonymous
from Plano tx
So far it’s sucks. The push button start won’t start it and the pull start doesn’t start it. It just just keeps cycling when I hit the push button and the pull start hasn’t work yet. Also it’s brand new there’s nothing reason why it shouldn’t start. I shouldn’t have to adjust anything for it to start right out of the box.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Custoemr Care, September 7, 2022
We are sorry to hear about your product issue. We will have someone reaching out to your shortly to assist.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best features and AMERICAN made
on October 7, 2022
Posted by: Lucky Seven
from Cato N.Y.
I was looking for a replacement generator that could handle entire load of our house. This is to be placed in a small outdoor storage shed, so we didn't want one with a CO detector. This not only fit our needs but Exceeded our expectations on options. The price was competitive to others, But unlike others it's an AMERICAN product. with a 13.5 HP engine it's quieter than the 8 HP we had. It arrived very nicely boxed, and the user manual is nicely organized. If this is your first or fifth generator, you're thinking about buying, I would HIGHLY recommend a Westinghouse. I will be purchasing a dual fuel from Westinghouse soon can never be too prepared.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com