Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,918 Reviews)
Rating breakdown 7,918 reviews
5 Stars
6,780
4 Stars
1,013
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,419 out of
7,588)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
on February 8, 2026
Posted by: Pet1971
from Va
I just bought it got today, hoping for along and reliable product.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
on February 8, 2026
Posted by: Marie25
Used twice now wont start. Fresh gas and oil level good.
Response from westinghouse.comBy Sydney, Westinghouse, February 10, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
on February 7, 2026
Posted by: Lardass
We bought this last month after a huge wind storm leaving us without power for 3 days. A neighbor helped us with the decision because he has the same model and it worked like a charm for his family. The Quick Start Guide relieved my worry as it's a piece of cake to set up and run. Dang, it's a heavy bugger and getting the wheels and feet on takes 2 people, but it's done!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Upgrade
on February 7, 2026
Posted by: PatsFan09
Great upgrade from my previous generator. Able to power up everything in my house.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Solid Build
on February 7, 2026
Posted by: TN_G-PA
I bought this last month. Quality appears to be spot-on, but only time will tell for sure.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Quality
on February 6, 2026
Posted by: Jerrharr
from Sheridan, Arkansas
Good quality, better than expected!,easy to put just the wheels on, very happy!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well Made
on February 5, 2026
Posted by: LKJones59
Well made unit and a great value for the price. Great having the wheel kit with it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
on February 4, 2026
Posted by: Anonymous
from Calhoun, KY
Only problem was that the bolts in the alternator were stripped when i unbonded the neutral since its only going to be used for home supply. Other than just replacing the studs, very happy with the machine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com