Box was damaged when it was received, but the delivery guys and I saw no damage to the product. Was easy to assemble and I tested the pull start, electric and remote start. They all worked great. The unit had a wire that was broken (I think the low oil sensor). They are working to help me with it so I have no real problem with the generator.
The WGen9500c I bought doesn't start. Buyer beware.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, December 15, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
I bought this just a few days before hurricane IAN ripped through our area. It performed better than expected. We lost power around shortly before noon on September 28th. The generator started easily on the first try and ran continuously for about 11 hours each day (4) until the power was restored. I shut it off at night and restarted in the morning. It used about 6.5 gallons of gas each day, which I thought was very good. It ran great even during rainy periods. It ran my refrigerator, several lights and tv's without straining. After the hurricane I had a transfer switch and outdoor inlet plug installed so I can run the central AC. I tested the system and it performed flawlessly running the AC, refrigerator, dishwasher, 3 tv's and several lights, microwave and a toaster for over an hour in 90 degree southwest Florida heat.