Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
WGen9500 works like a charm
on December 25, 2022
Posted by: Jesse D
from Crestline CA
Bought generator to provide backup energy in case of power outages. I am super happy with purchase. This unit has been super reliable, with so many features available to end user. I couldn’t be happier and can’t recommend it enough. Customer for life!
Started up no problem. Love the 50 amp plug, going to install inlet and breaker lockout. Enough power for my whole house. Outlet covers, battery charger, smart switch accessory, nice rubber legs, very well built product.
Motor stopped running after a few hours of use ( oil and gas are fine , thanks). Will not restart , and the “emergency recoil starter “ cord will not pull at all . Control panel lights indicate CO detected but the unit was running out doors with no obstructions. Support for this unit is very sub-par . Do NOT waste your money on the WGen9500.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, December 27, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Westinghouse is the name that I have been able to rely on for many many years. You can never go wrong with the Westinghouse product. The generator we purchased was one more addition to our westinghouse items. Stick with a trusted band.
My husband and I bought this before a power outage and it was super easy to assemble. It fired up instantly. No problems and an awesome generator with great starting features!!
Item was easy to put together. However, I wish all items included were labeled so we know what they are for. Appears to be ready in the case of loss of power.