Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,918 Reviews)
Rating breakdown 7,918 reviews
5 Stars
6,780
4 Stars
1,013
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,419 out of
7,588)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
1
2 months old not working
on February 25, 2025
Posted by: Laurarn2
from Beacon NY
Bought two months ago followed all instructions . Started 2 times. Turning on monthly. Today won’t turn on. Calling customer service.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 11, 2025
Hi,
We're sorry to hear you're having trouble starting your unit. Our customer service team will be happy to assist you in troubleshooting the issue. Please don’t hesitate to reach out, and we’ll work to get this resolved for you as quickly as possible.
Thanks,
Sydney, Westinghouse
We're sorry to hear you're having trouble starting your unit. Our customer service team will be happy to assist you in troubleshooting the issue. Please don’t hesitate to reach out, and we’ll work to get this resolved for you as quickly as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1
NOT WORKING IN COLD WEATHER (BELOW 20 F.)
on February 24, 2025
Posted by: GPZ1963
from QUEBEC, CANADA
NOT WORKING IN COLD WEATHER (BELOW 20 F.)
The "auto start" does not work at all at cold weather
(Auto choke failure)
It might work only if you push the choke lever with your thumb at the "cold" position and hold it there
The "auto start" does not work at all at cold weather
(Auto choke failure)
It might work only if you push the choke lever with your thumb at the "cold" position and hold it there
In other word: Useless if you live up northern USA or Canada fpor the reaL winter time
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 11, 2025
Hi,
We’re sorry to hear you’re experiencing issues with your unit in cold weather. Extreme temperatures can sometimes impact the auto choke function. For further assistance and troubleshooting, we recommend reaching out to our customer support team at support@wpowereq.com or 1-855-944-3571. We're here to help and ensure your unit performs as expected.
Thanks,
Sydney, Westinghouse
We’re sorry to hear you’re experiencing issues with your unit in cold weather. Extreme temperatures can sometimes impact the auto choke function. For further assistance and troubleshooting, we recommend reaching out to our customer support team at support@wpowereq.com or 1-855-944-3571. We're here to help and ensure your unit performs as expected.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Purchaes
on February 22, 2025
Posted by: TDWAREAGLE
from LaGrange, GA
I have been debating on purchasing a generator and I finally decided to purchase one. After researching several different generators, I chose this one due to great reviews and a great price. Assembly is easy and very easy to start. I did a test run with it and it seems to be perfect for me.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on February 22, 2025
Posted by: Broan
from California
I love the fact that I can use three different types of fuel, with all the fires we have had in California this generator will be a god send.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great generator
on February 22, 2025
Posted by: Dscales1995
from Madison IN
Bait a couple months ago has been a great unit for when power goes out to run appliances
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Electric start is a joy
on February 22, 2025
Posted by: Anonymous
from Medford NJ
Got as gift started by electric button super easy. Could not be happier
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
So far so good
on February 22, 2025
Posted by: Crashsector
Worked right out of the box with minimal setup. Just waiting for the next outage to put it to the test.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful
on February 21, 2025
Posted by: ScottJH
from Olympia
Enough power to run necessary functions in our home when power is out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com