I bought this generator last week and it is better than I expected. Reading the manual allowed me to find the ease of use and operation of this product. This is my fourth generator and it is the best I have owned.
Nice generator but failed after only 10 to 15 uses
on February 20, 2023
Posted by: Koala Insulation
from Louisville, KY
I bought this in late summer. We use it as our backup generator. It worked well for a while, but failed after about a dozen uses. We bought the extended warranty. The repairs are covered but not sure if the original warranty would have covered it.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, February 21, 2023
We are sorry to hear about the issues you have experienced. A limited 3-year warranty covers our products. Please contact Westinghouse at the customer service number in you manual to provide the issues experienced and for any additional assistance.
Significant snowstorm left about 18 inches on the ground and thousands of trees and utility poles snapped. We were without power for 11 days with daytime temps in the 20s-30s. Our WGEN9500 kept the furnace, water heater, and well pump running throughout the outage. Not one single hiccup running it for approx. 12-14 hours a day!
Living in north east Ohio we have too many power outages. Bought our Westinghouse 9500 generator as a full house back up. Have only tested it once but at least we are prepared hopefully if needed in the future.