Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Quick and easy
on April 25, 2023
Posted by: JWC42
from Dexter mi
it was deliverd quickly. it was easy to assemble and easy to start. Have not had to use yet, but i forsee no problems. It also much lighter than a different brand generator i previously owned.
Gas leak at gas shut off valve right out of the bo
on April 25, 2023
Posted by: Leward
from New Orleans
I bought the 9500 last year but didn't test run until April 2023 because their has been no power outage and immediately noticed a gas leak when attempting to start for the first time, WH service advised its probably leaving for fuel open/shut valve. The next issue was WH product service providers in my area (4) would not accept WH warranty repairs unless I payed for repairs and let WH reimburse me, I refuse and relayed this to WH who advised ship it back to us for a replacement, this was done 4-24-23, The replacement (open box gen with 5 hours time) will be shipped to me when they receive the faulty gen, What a hassle but over all I believe the 9500 is a good product.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, May 1, 2023
Thank you for your review. We are sorry to hear about the problems you have encountered with the generator. Please keep in contact with customer service if you have any other needs or concerns
Minimal assembly required. I added the oil, some gas, and it fired right up first push of the START button. I am surprised at all the features of this model for the price, for example: remote start and CO detector/shut off. It is well designed and well made. It runs with less vibration and is a bit quieter than I expected.