Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(7,947 Reviews)
Open Ratings Snapshot
Rating breakdown 7,947 reviews
5 Stars
6,804
4 Stars
1,016
3 Stars
67
2 Stars
15
1 Star
45
98%of customers recommend this product. 
(
7,439 out of 7,609
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Quick and easy
on April 25, 2023
Posted by: JWC42
from Dexter mi
it was deliverd quickly. it was easy to assemble and easy to start. Have not had to use yet, but i forsee no problems. It also much lighter than a different brand generator i previously owned.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Gas leak at gas shut off valve right out of the bo
on April 25, 2023
Posted by: Leward
from New Orleans
I bought the 9500 last year but didn't test run until April 2023 because their has been no power outage and immediately noticed a gas leak when attempting to start for the first time, WH service advised its probably leaving for fuel open/shut valve. The next issue was WH product service providers in my area (4) would not accept WH warranty repairs unless I payed for repairs and let WH reimburse me, I refuse and relayed this to WH who advised ship it back to us for a replacement, this was done 4-24-23, The replacement (open box gen with 5 hours time) will be shipped to me when they receive the faulty gen, What a hassle but over all I believe the 9500 is a good product.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, May 1, 2023
Thank you for your review. We are sorry to hear about the problems you have encountered with the generator. Please keep in contact with customer service if you have any other needs or concerns
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Nice generator, easy to put together.
on April 25, 2023
Posted by: peg47
from Hayes, Va
I have not had to use the generator yet but will advise when used as to its performance.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great generator
on April 24, 2023
Posted by: Dan202006
from Des Moines,Iowa
Works great and good quality, Not sure why I see all the negative reviews this generator is a workhorse.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great item
on April 23, 2023
Posted by: Mailguy
from Boonville,NC
Bought this a while back. Very nice generator that meets needs.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
9500c
on April 23, 2023
Posted by: Steve 5674
from Tx
Excellent so far, easy starting and runs whole house
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Gen set!
on April 22, 2023
Posted by: Vistra
from NW, Ohio
Great buy, started right up. I would recommend this gen set to everyone.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
I like it!
on April 22, 2023
Posted by: Jake74
from Columbia MO
Minimal assembly required. I added the oil, some gas, and it fired right up first push of the START button. I am surprised at all the features of this model for the price, for example: remote start and CO detector/shut off. It is well designed and well made. It runs with less vibration and is a bit quieter than I expected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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