Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(7,947 Reviews)
Open Ratings Snapshot
Rating breakdown 7,947 reviews
5 Stars
6,804
4 Stars
1,016
3 Stars
67
2 Stars
15
1 Star
45
98%of customers recommend this product. 
(
7,438 out of 7,608
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
1 out of 5
1
Gas gauge not covered
on July 11, 2023
Posted by: Tiffanym
from Texas
I bought this generator and put half a tank of gas. When we moved the generator the gas spills out of the gas gauge. I am told the generator has to be level when moved except there’s only 2 wheels so you have to pick up on one side so it won’t be level. Since there is no cover on the gas gauge and it is open to the tank we will also get dirt and dust in the gas tank.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, July 12, 2023
Hi Tiffany, thank you for your purchase, we are deeply sorry that the gas spilled out of your generator! I have passed along your comments to the product development team. If you have any other questions or concerns, feel free to contact us directly at 1-855-944-3571 or support@wpowereq.com.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
It's got everything I need!
on July 10, 2023
Posted by: Richard18
from Farmington, NM
I got a great deal on this generator. The duel fuel choice allows me to use what fuel source have. It also lets me choose the best fuel value at the moment.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Perfect size and capability
on July 10, 2023
Posted by: Rick and Eileen
from Smoky Mountains, NC
This is perfect for managing our needs at the house in case of power outages. It will run our well and heat pump. Additionally, it fits into the storage space in our 5th wheel camper, giving us more options for where we can stay.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
WGen9500
on July 10, 2023
Posted by: PScott
from NC
I bought the product three weeks ago and it was easy to assemble. It fired up on the first try. Have not connected anything to it because I didn’t get the power cord with it.
I contacted Westinghouse and their customer service was great. Hopefully I’ll be getting the power soon and putting this beast to the test. More to come….
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Straight forward and Solid
on July 9, 2023
Posted by: Oklahoma Outage
Directions were decent. Filled with oil, charged battery, and started right up. Ran it for about 20 minutes
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Generator
on July 8, 2023
Posted by: Chad43739
from Glenford Ohio
Took the generator out of the box, put the oil in it, hooked everything up, and she fired right up and ran perfectly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Assez silencieux
on July 7, 2023
Posted by: Barzoute
from Québec Canada
Je viens de faire l’installation permanente par un maître électricien.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
CAN I GET A REPLACEMENT POWER CORD FOR THIS?
on July 7, 2023
Posted by: MC513
from TEXAS
NEED A REPLACEMENT POWER CORD. WHERE CAN I GET ONE?
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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