Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,912 Reviews)
Rating breakdown 7,912 reviews
5 Stars
6,773
4 Stars
1,014
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,416 out of
7,585)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Great and amazing product very impressed
on October 31, 2019
Posted by: KylePDXI
from BG WA
Got this not too long ago and it is a great product and I would recommend this generator to a friend. 10/10
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen9500
on August 13, 2020
Posted by: ChefEd
from Hainesport NJ
We just recieved our generator this morning with only a couple days waiting for delivery.....Un-boxing the unit was a breeze and everything is well marked ..Assembly was a snap....The key fob start was in a great place on the engine pull cord ...put oil and fuel in the unit and it started right up ....Cant wait for the next power outage because we have it covered ....the 50 amp rv outlet is a great added bonus...always had to run a 30 on our old generator....
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wonderful
on May 4, 2019
Posted by: Skybluenow
from Miami
Westinghouse 9500/12000 W the great equipment... Very nice...
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting westinghouse.com
Customer Rating
2
DISAPPOINTED
on October 18, 2019
Posted by: Anonymous
from phoenix AZ
I bought this a month ago, very disappointed. it did start up right away the bonus of remote smart actually cool was my deciding factor. But i bought with the intention of running my portable welder. Does NOT have the power to keep the welder running. my welder shuts down telling me the current is not strong enough.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Junk
on September 12, 2021
Posted by: Ida Survivors
from Houma, La.
Both my neighbor and I bought one and they both burned up. One had 126 hours and the other 170. Both have either warped heads or bent valves. This is complete crap!!! Will never buy Westinghouse “anything” again. One we converted to natural gas the other was running on straight gas.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Seems well built with lots of potential
on June 6, 2020
Posted by: Jay Vee
from SE TX
I shopped and compared dozens of brands and models before deciding on the WGen9500. My Dad has had the WGen7500 for a couple years with no isaues, so I had some confidence in the Westinghouse brand even though the generator itself is made overseas (Vietnam).
My purchase was to upgrade from a circa 2005 Coleman Powermate 5500 that served me well they many power outages. I was shocked that this 9500 watt generator was not much larger than the old Yamaha MZ300 powered 5500 and is actually noticeably QUIETER!
Will be running it thru its paces soon after I complete a thorough and gentle break-in.
My primary concern would be the THD rating -- Specs indicate up to 23% THD which would be disasterious to sensitive electronics and also would be rejected by battery backups/UPSs which I use many of. Anxious to see the actual noise level in the power output.
My purchase was to upgrade from a circa 2005 Coleman Powermate 5500 that served me well they many power outages. I was shocked that this 9500 watt generator was not much larger than the old Yamaha MZ300 powered 5500 and is actually noticeably QUIETER!
Will be running it thru its paces soon after I complete a thorough and gentle break-in.
My primary concern would be the THD rating -- Specs indicate up to 23% THD which would be disasterious to sensitive electronics and also would be rejected by battery backups/UPSs which I use many of. Anxious to see the actual noise level in the power output.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
The features are very convenient.
on February 21, 2021
Posted by: Nurse
from Houston TEXAS
I just bought this product haven’t used it yet but know someone who has one and works very well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Easy to Assemble, but Missing Remote
on February 23, 2019
Posted by: Justin1985
from Michigan
This product was easy to assemble and had simple instructions. I gave it three stars because the remote start was not included. Will update once company replaces item.
I would recommend this to a friend!
Response from westinghouse.comBy Westinghouse, February 25, 2019
Hi Justin,
We're so sorry about your missing remote! We absolutely do not tolerate our products received in such a manner and apologize for any inconveniences it may have caused. We have your case opened, and you can expect one of our customer care team members to reach out to you within 1-2 business days.
Thank you!
We're so sorry about your missing remote! We absolutely do not tolerate our products received in such a manner and apologize for any inconveniences it may have caused. We have your case opened, and you can expect one of our customer care team members to reach out to you within 1-2 business days.
Thank you!
Written by a customer while visiting westinghouse.com