Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(7,946 Reviews)
Open Ratings Snapshot
Rating breakdown 7,946 reviews
5 Stars
6,803
4 Stars
1,016
3 Stars
67
2 Stars
15
1 Star
45
98%of customers recommend this product. 
(
7,438 out of 7,608
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4 out of 5
4
Great whole house generator
on September 3, 2023
Posted by: skochaki
from Cape Coral Fl.
I bought this to do my whole house and he gets the job done. Does my central air and all lights in ceiling fans.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great buy!!
on September 2, 2023
Posted by: Lifesaver 3000
from Livonia, Mi
Bought this after all the storms and power outages recently. Great buy!! Easy start up and plenty of power to run a lot of different things
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Awful
on September 2, 2023
Posted by: Itsmine
from Vancouver Washington
Since day one I've had issues with missing pieces for the wheels I've had issues with the breakers I've had issues getting it to run my Rv the way it should its now not even wanting to produce power and im getting beyond frustrated
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Customer Care, September 6, 2023
Hello,

Thank you for your purchase! We are deeply sorry to hear about the issues you are having with your generator. Please know that your purchase comes with our Westinghouse 3-Year Limited Warranty with Lifetime Technical Support. At your earliest convenience, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you with getting your unit back up and running.

Thanks,
Sydney, Westinghouse
Response from westinghouse.comBy Zach, eCommerce, September 6, 2023
Hello, we are deeply sorry to hear about your poor experience with our product! Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to provide assistance and make sure we make things right for you! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Affordable
on September 2, 2023
Posted by: SteveJ0
from Detroit, MI
I bought this a month ago and seems to run well for the overall price in comparison to other options in the same price range
Response from westinghouse.comBy Sydney, Customer Care, September 5, 2023
Hello,

Thank you for your purchase! We are happy to hear that you are enjoying your Westinghouse generator so far and we would love to hear your updated feedback once you get the opportunity to fully experience your unit! Should you ever have any inquiries or require assistance with your unit, please do not hesitate to get in touch with us. Our customer care team can be reached at support@wpowereq.com or 1-855-944-3571.

Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Generator
on September 2, 2023
Posted by: Deda
from Michigan
It’s awesome we love it and now we warm and safe when the lights go out!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Has a remote
on September 2, 2023
Posted by: Power and more
from Texas
So easy to start and we like it. Portable and easy to move.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy Assembly
on September 2, 2023
Posted by: SUEMI
from Hayes VA
Easy Assembly. GREAT FEATURES. Nice generator. Reasonable price
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Easy Assembly
on September 2, 2023
Posted by: SUEMI
from Hayes VA
Very Easy assembley. Nice generator. Great features
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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