Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Great Features
on September 3, 2023
Posted by: Krunchie
from Decatur, IL
I bought this generator a month ago and I am so impressed with all the features on it. More importantly it has a lot of safety feature as well. I highly recommend this product.
Bought a few months ago and just tried it in our first power outage. Easy to use and powerful but it’s also sensible. Make sure you don’t leave any gas in because it’ll make it stop when re-starting.
We are very happy with the generator. Easy to start and use. The push button start is a nice feature, older people like myself can start it without any problem just a push of a button. Would definatly recommend this to family members.
Since day one I've had issues with missing pieces for the wheels I've had issues with the breakers I've had issues getting it to run my Rv the way it should its now not even wanting to produce power and im getting beyond frustrated
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Customer Care, September 6, 2023
Hello,
Thank you for your purchase! We are deeply sorry to hear about the issues you are having with your generator. Please know that your purchase comes with our Westinghouse 3-Year Limited Warranty with Lifetime Technical Support. At your earliest convenience, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you with getting your unit back up and running.
Thanks, Sydney, Westinghouse
Response from westinghouse.comBy Zach, eCommerce, September 6, 2023
Hello, we are deeply sorry to hear about your poor experience with our product! Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to provide assistance and make sure we make things right for you! Thank you, Zach - Westinghouse