Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,918 Reviews)
Rating breakdown 7,918 reviews
5 Stars
6,780
4 Stars
1,013
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,419 out of
7,588)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Well Done Design
on May 13, 2025
Posted by: Bobonpadre
from Corpus Christi, TX
I purchased this product after I lost power for over 18 hours. What a hassle trying to save two freezers and two refrigerators. The product comes with good instructions and user manual. Very nice looking generator. I have not yet used it, as I haven’t lost power again but I am now prepared for when I do!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice mobile welder
on May 11, 2025
Posted by: JAFwelder
from Moab UT
Power my 220v welder for mobile work no issues. Great machine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Fantastic
on May 9, 2025
Posted by: Dog7atl
from Richmond Hill, Ga.
I bought this for my house as a backup generator. It was very easy to assemble. It starts with a keyfob, push button, or pull cord. It started right up with no problems. I like a lot of the features. The large wheels make it easy to roll around.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect for me easy to assemble and move around.
on May 8, 2025
Posted by: Anonymous
from Tennessee
It fits my needs perfectly. I am pleased and would refer others to buy this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Re thought my review
on May 6, 2025
Posted by: Hp farms
from Mississippi
Bought this generator a few days ago before a tornado hit the farm, I dug it out of rubble, put oil and gas and ran for a week while power was out. I gave the item five stars. Then I emailed company to ask about a manual and buy a new gas tank and frame. I got a snarky response saying none of it was covered under warranty. I guess they thought I believed the generator was covered from tornado damage lol. After giving five stars and a glowing review. I emailed back and told them that I was just looking to buy a manual at least. They are sending a manual for free but gave me a link that says nothing about Westinghouse parts. Tried going to Westinghouse website to see if I could talk to someone, good luck with that! It’s email only. A product is only as good as the people that stand behind it. I’d have to say I’m going from a five to one star, I still don’t know what I’m missing or what came with it. And apparently they don’t care what parts you use……
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 8, 2025
Hi,
Thank you for your review. We're truly sorry to hear about your experience and appreciate you bringing it to our attention. We're here to help and want to ensure you get the information you need. For the most up-to-date list of parts included with your unit, please visit the Manuals page on our website and filter the Document Type to Replacement Parts List. To help us resolve this quickly, please reach out to us at westinghousevip@wpowereq.com with your case number. We’re committed to making this right for you.
Thanks,
Sydney, Westinghouse
Thank you for your review. We're truly sorry to hear about your experience and appreciate you bringing it to our attention. We're here to help and want to ensure you get the information you need. For the most up-to-date list of parts included with your unit, please visit the Manuals page on our website and filter the Document Type to Replacement Parts List. To help us resolve this quickly, please reach out to us at westinghousevip@wpowereq.com with your case number. We’re committed to making this right for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
great machine
on May 6, 2025
Posted by: mattu412
from pittsburgh p a
i have two of these now once the first one saved me and also my buddy bought one and hes been using it for past 6 days with no power in house he loves it and so do i
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Just getting started
on May 5, 2025
Posted by: DwSch
Easy start up. So far so good. Using out on the farm.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Westinghouse Generator
on May 4, 2025
Posted by: KICKER 95
from Village Mills TX
Wonderful easy to operate generator easy to understand setup instructions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com