Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Power Savor
on October 1, 2023
Posted by: Life savor
from Michigan
Bought this because we will lose power everything time we get bad weather and I needed something that would keep my food cold as well as allow my child to play her video games. I haven’t had a chance to run it when there is no power but will provide additional updates when that occur.
Great product for the price. I have a pretty energy efficient home and was able to connect directly to my panel and run AC and most power in the house. 2000 ft² home. Our community is not natural gas so the petroleum version was fine for me.
I bought this generator to replace the much smaller one I have that I was using to power my living quarters of my horse trailer which was actually to small,, it would have a hard time running the A//C on my trailer. However this new generator WGen9500 is big enough to run the whole trailer and then some!!!!! An it is big enough to run the house if it ever needs to.. I love this generator it is nice looking and easy to operate...
This was purchased as a gift for me in September of 2021. It has never been in service. It only has 244 hours. It has only been started periodically to maintain everything. I have followed all the recommended Westinghouse procedures for storage. This is electric start. Why has the battery failed so soon? Shouldn’t the battery be under warranty? I have attached pictures. You’ll see in one that the factory installed protective tape is still on the outlets.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, October 9, 2023
Hello,
Thank you for your purchase! We are so sorry to hear about the battery on your unit. Thank you for reaching out to us, as your purchase comes with our Westinghouse 3-Year Limited Warranty with Lifetime Technical Support. If you haven't already done so, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get your Westinghouse generator back up and running!
Awesome generator, great features and like the electric/remote start. It cranks right up and so far has ran really well. When it arrived it was damaged and got a replacement without any hassle. Would definitely recommend this generator to anyone and already have to all my friends.