Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,945 Reviews)
Rating breakdown 7,945 reviews
5 Stars
6,802
4 Stars
1,016
3 Stars
67
2 Stars
15
1 Star
45
98%of customers recommend this product.
(
7,438 out of
7,608)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4
GOOD QUALITY
on October 24, 2023
Posted by: W GEN 9500
from Pennsylvania
SO FAR SO GOOD IM HAPPY WITH IT REALLY EASY SET UP
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
START UP problems on gasoline!!
on October 24, 2023
Posted by: Anonymous
from Lakeland, FL
I just recieved our new WGEN9500DFc.
I did everything according to the instructs for set up. I put gas in and tried to crank it. Motor turned over but would not crank. I connected propane and it cranked right up. I had my 30yr handy man with me. We checked all procedures. Unit seemed fine on propane. NOTHING on gas. I called the customer service number. They said it could take a while for a tech response. Like how long? 21 DAYS , WHAT ???!!!! I think I like the unit, but I got dual fuel because that's what I wanted. I expect it to work and not have to wait 21 DAYS!!! I hope they call me soon.
I will rate it at another time.
I did everything according to the instructs for set up. I put gas in and tried to crank it. Motor turned over but would not crank. I connected propane and it cranked right up. I had my 30yr handy man with me. We checked all procedures. Unit seemed fine on propane. NOTHING on gas. I called the customer service number. They said it could take a while for a tech response. Like how long? 21 DAYS , WHAT ???!!!! I think I like the unit, but I got dual fuel because that's what I wanted. I expect it to work and not have to wait 21 DAYS!!! I hope they call me soon.
I will rate it at another time.
I would recommend this to a friend!
Response from westinghouse.comBy Zach, October 25, 2023
Hello, thank you for your purchase, we are deeply sorry to hear about your experience with the WGen9500DFc and our customer service team! I have passed your feedback along to both our quality control team and our head of customer service to ensure that we are providing the best possible experience for our customers! Please reach out to us at westinghousevip@wpowereq.com and we will escalate your case to ensure that you get the help you deserve! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
great features
on October 24, 2023
Posted by: mr67
from Seminole, fl
bought the generator two months ago. very easy start up. ran it for several hours with only half the max load with no problems
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great little power house
on October 23, 2023
Posted by: WoodedLake
This generator packs a good deal of power in it. We are able to use it to power our off-grid property and run anything we need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Enough power to handle my whole house
on October 23, 2023
Posted by: fishingJim
from englewood fl
Hurricane Ian left me without power for 15 days hope this will make that a thing of the past.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice looking unit
on October 23, 2023
Posted by: Ken49
from York,Pa
Put together and added oil and gas, started the first time
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on October 23, 2023
Posted by: Miltj54
from Mobile Alabama
Love it and it does the job and can handle it very well will buy this brand again
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love my WGEN9500
on October 22, 2023
Posted by: Dontilley
from Aroostook county. Maine
Got to use it a month took it camping runs everything in camper no problem. Microwave lights coffee maker no hassle
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com