Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,919 Reviews)
Rating breakdown 7,919 reviews
5 Stars
6,781
4 Stars
1,013
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,420 out of
7,589)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Excellent generator
on October 26, 2023
Posted by: big dog 13
from Mooresville, IN
I have only had the WGen9500 generator for a week but it seems to do everything that I need it to do. It has great features and plenty of power. My only complaint is that the fuel gauge does not register until the tank is nearly full and it doesn't seem to be that accurate.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great company good generator
on October 26, 2023
Posted by: examinerdps
from Minnesota
Got a great price on this generator. Minnesota is known for harsh winter weather. Living in the country we sometimes have power outages and need a backup generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Home Generator
on October 25, 2023
Posted by: LSmith
from Fort Worth, TX
I bought in 2021 and love it. It will be quite useful in any future grid failure.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator
on October 25, 2023
Posted by: Butchy869
from The
Easy to put together, easy initial start up, what makes this generator amazing is the amazing remote control start
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on October 24, 2023
Posted by: Bob 81
from Nashville
It's just what I expected. My electrician is installing a transfer switch to connect to few items in the house
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well built with a lot of features
on October 24, 2023
Posted by: DavidJS
from Houston, TX
This is my 2nd Westinghouse 9500 generator. I liked the features on the 1st one so I bought another for a different location. Starts up and runs well. I connect it to a manual transfer switch and can run most of my small house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
GOOD QUALITY
on October 24, 2023
Posted by: W GEN 9500
from Pennsylvania
SO FAR SO GOOD IM HAPPY WITH IT REALLY EASY SET UP
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
START UP problems on gasoline!!
on October 24, 2023
Posted by: Anonymous
from Lakeland, FL
I just recieved our new WGEN9500DFc.
I did everything according to the instructs for set up. I put gas in and tried to crank it. Motor turned over but would not crank. I connected propane and it cranked right up. I had my 30yr handy man with me. We checked all procedures. Unit seemed fine on propane. NOTHING on gas. I called the customer service number. They said it could take a while for a tech response. Like how long? 21 DAYS , WHAT ???!!!! I think I like the unit, but I got dual fuel because that's what I wanted. I expect it to work and not have to wait 21 DAYS!!! I hope they call me soon.
I will rate it at another time.
I did everything according to the instructs for set up. I put gas in and tried to crank it. Motor turned over but would not crank. I connected propane and it cranked right up. I had my 30yr handy man with me. We checked all procedures. Unit seemed fine on propane. NOTHING on gas. I called the customer service number. They said it could take a while for a tech response. Like how long? 21 DAYS , WHAT ???!!!! I think I like the unit, but I got dual fuel because that's what I wanted. I expect it to work and not have to wait 21 DAYS!!! I hope they call me soon.
I will rate it at another time.
I would recommend this to a friend!
Response from westinghouse.comBy Zach, October 25, 2023
Hello, thank you for your purchase, we are deeply sorry to hear about your experience with the WGen9500DFc and our customer service team! I have passed your feedback along to both our quality control team and our head of customer service to ensure that we are providing the best possible experience for our customers! Please reach out to us at westinghousevip@wpowereq.com and we will escalate your case to ensure that you get the help you deserve! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com