Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,919 Reviews)
Rating breakdown 7,919 reviews
5 Stars
6,781
4 Stars
1,013
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,420 out of
7,589)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
1
Zero reliability
on November 14, 2023
Posted by: CCee
from Ohio
Cannot reach anyone through chat to help me with an issue. They never connect.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 15, 2023
Hello,
We sincerely apologize for the inconvenience you're experiencing. Recognizing the frustration this situation may have caused you, we're eager to lend our support. Kindly reach out to us via email at westinghousevip@wpowereq.com, providing additional details about the issue you're facing. Your satisfaction is our priority, and we look forward to resolving this matter for you.
Thanks,
Sydney, Westinghouse
We sincerely apologize for the inconvenience you're experiencing. Recognizing the frustration this situation may have caused you, we're eager to lend our support. Kindly reach out to us via email at westinghousevip@wpowereq.com, providing additional details about the issue you're facing. Your satisfaction is our priority, and we look forward to resolving this matter for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Seems like a good generator but had some damage.
on November 13, 2023
Posted by: gary5555
from Edwards, Missouri
When I received my generator the box it came in was in perfect condition. Good delivery company. Three things were wrong after I opened it. The frame had a dent on it and one of the wheels wouldn't go on because the frame was bent. I pounded out the wheel slot and was able to mount the wheel. I figured the dent was not going to affect the operation of the generator. Generator runs fine. I put two gallons of gas in the tank and the gauge does not register or move. Taped on it and still does not register a 1/3 tank but empty. Would like a new gauge if that would be possible. I would send a photo but don't know how on the com[uter but could text you one. I'm 74 and don't know much about computers.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
My Wgen9500c
on November 13, 2023
Posted by: DianaF.
from arizona
I love my generator easy to start, runs my horse trailer perfect. So much easier than hauling around 2 small generators. Would definitely recommend this product.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Features esp electric start
on November 13, 2023
Posted by: sterman
from orchard park, ny
Purchased for coming winter season. No use as of yet however a electrician put in an adjacent electrical box with 10 outlets and placed a box in the garage entrance. We did find the ease in which the setup went and test ran when the wiring was completed. Fun with remote after manual starting all these years and passed with flying colors.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features on the unit.
on November 12, 2023
Posted by: DanielP85
from Ft Worth
Great features on the unit. The wheels and tires make it alot easier to move.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exactly as advertised...
on November 12, 2023
Posted by: Woody0357
Generator was delivered in perfect condition. Removed it from the shipping pallet and uncrated it. Followed instructions for setup. Added feet, wheels, oil and gas. Made battery connection and it started right up. Very simple.
Haven't had a need to use it for home power backup (thankfully), but I have tested. Everything appears to be in order.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great value!
on November 12, 2023
Posted by: CigarJeff68
from Michigan
Perfect for our occasional power outages. Powers everything we need in the house to get thru the outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
New to me
on November 12, 2023
Posted by: Dodgfer
from Goldsby okla
Bought generator this week
Found unit in great shape after unpacking. Once i put wheels on ,added oil ,plugged in battery I hit start button . Unit runs great.
Found unit in great shape after unpacking. Once i put wheels on ,added oil ,plugged in battery I hit start button . Unit runs great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com