Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,945 Reviews)
Rating breakdown 7,945 reviews
5 Stars
6,802
4 Stars
1,016
3 Stars
67
2 Stars
15
1 Star
45
98%of customers recommend this product.
(
7,438 out of
7,608)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
2
Late delivery; hope it works
on November 29, 2023
Posted by: EricWQ
from Quebec
VERY slow delivery, with no communication until the day before AND with the straps cutting through the packaging. (It arrived >3 weeks after I had the transfer switch installed based on the anticipated delivery.) I'll also probably have to change the oil: it came with 10W30, but after filling per the start guide, I learned that for my current temperatures, I need to use 5W30. The temperature range should be on the start guide or (better) the recommended 5W30 Synthetic oil should be supplied instead of the 10W30.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, November 30, 2023
Hi Eric, thank you for your review, we are sorry to hear about your experience! Unfortunately, once the product leaves our warehouse we do not have control over how the shipping experience is. I have passed your feedback on to our shipping and receiving team to ensure that we are utilizing the best partners we can to ensure timely and safe deliveries. If there is anything we can do to help please contact us at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very well built
on November 29, 2023
Posted by: 2 dog
from Searsport, Maine
The WGEN 9500 is very well built. The instructions are easy to read and follow. It fired right up and ran flawlessly. I am extremely happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
easy set up and start
on November 28, 2023
Posted by: ajc.electric
from nh
breeze to set up out of box.3 ways to start gen is awesome
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Bang for the buck
on November 28, 2023
Posted by: Anonymous
from Rawdon
I bought this generator a couple of weeks ago. It is easy to assemble, easy to start and I almost look forward to the next blackout.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just Purchased WGen9500
on November 28, 2023
Posted by: vern50
We carefully selected this generator online and felt it was the best fit for our purpose. The equipment looks well-built.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator!!!!!
on November 27, 2023
Posted by: burrvtt
from Manchester, VT
I just bought this after last winter we lost power for 5 days around Christmas time. I have a small camping generator. That only lasted 2 days and we live in the North East. This was easy to assemble and get up and running. Love the push start and remote start. More than enough watts to run everything I need in the house. Great price and fast shipping.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Seems as promised
on November 27, 2023
Posted by: Rusty57
from MO
Just recently purchased, seems to perform well but have limted usage. Will try to update if any issues arise.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Will have to see how it performs when I need it
on November 26, 2023
Posted by: SFPA
from Franklin, TN
Just won this at a charity auction but one front foot was missing. It is brand new so hopefully Westinghouse will send me a replacement part.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, November 29, 2023
Hi,
We sincerely regret learning about the absence of the foot on your generator. Your feedback is greatly appreciated, and we want to assure you that we are committed to resolving this issue promptly. To expedite the process, kindly contact us at support@wpowereq.com or call us at 1-855-944-3571. We look forward to swiftly providing you with the missing part and ensuring your complete satisfaction.
Thanks,
Sydney, Westinghouse
We sincerely regret learning about the absence of the foot on your generator. Your feedback is greatly appreciated, and we want to assure you that we are committed to resolving this issue promptly. To expedite the process, kindly contact us at support@wpowereq.com or call us at 1-855-944-3571. We look forward to swiftly providing you with the missing part and ensuring your complete satisfaction.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com