Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
Very well made…..
on November 22, 2023
Posted by: FAMILY GUY
from Illinois
This is the first generator I’ve owned. I’m a full time maintenance electrician and run generators frequently. What I like most about this little generator (for my home) is the digital panel meter. I’ve yet run it, but the ability to see the hertz, voltage, and load is a huge plus. No need to get a meter out and double check it.
Just set up today and works good so far. one issue is the 50 amp outlet at the generator. The 50amp cord, when plugged in, is problematic to keep a safe connection because of the wheel located right under the outlet connection. You've got to manipulate the very heavy duty cord to be sure the plug stays in. Maybe some cords work better....The design could use some improvement on the operation side. 3 stars are not accurate for the full operating success, but I hope it's a 5 star when the power is out.
I would recommend this to a friend!
Response from westinghouse.comBy Zach, November 22, 2023
Hello, thank you for your review, we are sorry to hear about your experience with the 50-Amp plug location. I have passed your feedback to our product development team to see what can be done to relocate the outlet. We hope that you are able to get the most out of the WGen9500 and if you have any questions or concerns, please reach out to us at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse
I bought this generator to ensure backup power for the house. I have been really impressed with it's build quality and features. It has worked perfectly too!