Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
4
Satisfied w/ purchase
on January 11, 2024
Posted by: FarmerDude966
from Trumansburg, NY
Hasn't really been put to the test yet, but almost excited to have a power outage. With a little prep, it's all set-up for plugging into utility pole & ready to go. Was warned about some other generators from other places, but this one looks good & should meet our needs.
Generator worked great when I first purchased and test ran. Ive started it monthly,since purchased in August of 2023, to let it run a little and shut it off since I have not had the need to run it continuously yet. Today, 1/10/24, I started it up and a few minutes later the CO sensor, yellow light, comes in and shuts down the generator. I even placed it in the middle of my backyard away from everything to try it and it still shuts down due to the CO sensor.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 11, 2024
Hi,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your support and are committed to ensuring your satisfaction with our products. We have sent this to our quality control team to make sure they investigate this issue to ensure it doesn't happen to customers in the future. Please don't hesitate to reach out to us at westinghousevip@wpowereq.com and we'd be happy to assist you.
First time generator owner, and after reading many reviews and watching many videos, we chose this one to power our entire house, if need be. Followed the instructions for adding oil and gas, hooked up the battery, and got it running with no issues. Portable enough that my wife can move it around.
I live in an area where power outages are expected year round. After some research I bought this generator which I have set up and tested. It worked great on its test run. The next outage will be less stressful knowing this unit is powering the essentials.