Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8 out of 5
4.8
(7,945 Reviews)
Open Ratings Snapshot
Rating breakdown 7,945 reviews
5 Stars
6,802
4 Stars
1,016
3 Stars
67
2 Stars
15
1 Star
45
98%of customers recommend this product. 
(
7,438 out of 7,608
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Like the remote start
on September 24, 2026
Posted by: Weather ready
from Louisburg
Thus unit has clear instructions and was a good value. I like the starting options.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great puchase
on September 23, 2026
Posted by: Frenchie37
I bought this 2 years ago and am so happy that I did
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very good generator
on September 15, 2026
Posted by: mk00145
from Massachusetts
Just bought this generator a few days ago and I’m really impressed!
It was super easy to assemble and get started. It started right away on the first try and has been working perfectly for thje last few days. So far, I’m extremely happy with this purchase and would definitely recommend it!
(I have very bad experience with generators from other companies)
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
on September 11, 2026
Posted by: Nmgb
Worked well twice only. Can't get it to start now.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Jackson, Westinghouse, October 8, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and explain the issues you are experiencing, and we will look into the matter. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Haven't tested it yet
on September 8, 2026
Posted by: widowlady
I just bought it. It will be hooked up next week. I hope it lives up to the Westinghouse reputation. My only criticism at this point is that it is way too heavy for an old lady to consider it 'portable.' But, if it gets me through the power outages, I'll be happy.
Response from westinghouse.comBy Jackson, Westinghouse, October 8, 2026
Thank you for the review! We truly appreciate your support and are glad you chose Westinghouse. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Ready to Go!
on September 7, 2026
Posted by: UPIL01
Purchased after two separate episodes of losing power for 3 days each. Have not had to use yet, but purchased based on research and reviews - and am confident it will do the job. Easy to assemble and ready to go!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
on September 6, 2026
Posted by: Chickenhead
from Mississippi
Bought this to replace older undependable generator without electric start. This is so easy to start and will cover my whole house Ac Hot Water and We'll with no problem
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Well made product .
on September 6, 2026
Posted by: vintage c
arrived in good shape. was a bit awkward to tip up to install the wheels by myself. No problems after that. I liked the handle to push it easily. It runs and starts well.
Written by a customer while visiting westinghouse.com
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