Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,919 Reviews)
Rating breakdown 7,919 reviews
5 Stars
6,781
4 Stars
1,013
3 Stars
66
2 Stars
15
1 Star
44
98%of customers recommend this product.
(
7,420 out of
7,589)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
3
Great Generator but have CO Sensor Issues
on January 10, 2024
Posted by: C.M.T.
from Texas
Generator worked great when I first purchased and test ran. Ive started it monthly,since purchased in August of 2023, to let it run a little and shut it off since I have not had the need to run it continuously yet. Today, 1/10/24, I started it up and a few minutes later the CO sensor, yellow light, comes in and shuts down the generator. I even placed it in the middle of my backyard away from everything to try it and it still shuts down due to the CO sensor.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 11, 2024
Hi,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your support and are committed to ensuring your satisfaction with our products. We have sent this to our quality control team to make sure they investigate this issue to ensure it doesn't happen to customers in the future. Please don't hesitate to reach out to us at westinghousevip@wpowereq.com and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
Thank you for taking the time to share your feedback with us. We genuinely appreciate your support and are committed to ensuring your satisfaction with our products. We have sent this to our quality control team to make sure they investigate this issue to ensure it doesn't happen to customers in the future. Please don't hesitate to reach out to us at westinghousevip@wpowereq.com and we'd be happy to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Convenience and works good.
on January 10, 2024
Posted by: Steeny
from Canton, Ohio
I bought this model as I feel it will do the job when needed and have bought other Westinghouse products for our home.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Ease of use
on January 10, 2024
Posted by: drickard999
First time generator owner, and after reading many reviews and watching many videos, we chose this one to power our entire house, if need be. Followed the instructions for adding oil and gas, hooked up the battery, and got it running with no issues. Portable enough that my wife can move it around.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Power
on January 10, 2024
Posted by: Serv24
from Midcoast Maine
Just got this for up coming storm. Did test run and powers complete house when powers out which is few times a year
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Life saver!
on January 9, 2024
Posted by: Corb5
from Hermon, ME
We have used this for a couple years and can leave a SOLID 5 star review. So so thankful to have this during our harsh Maine winter power outages!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great purchase
on January 9, 2024
Posted by: JN55
from Franklin, NC
I live in an area where power outages are expected year round. After some research I bought this generator which I have set up and tested. It worked great on its test run. The next outage will be less stressful knowing this unit is powering the essentials.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excelent product
on January 8, 2024
Posted by: Aurelio
from Las vegas
Best product i bought till date i wil recommend to all my friends and family
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works good
on January 8, 2024
Posted by: andnortons
from Vale, Oregon
Just bought this generator to use with our RV. Haven't had a chance to really use it yet, but look forward to taking it out this summer. I really enjoy the electric start, and the ease of setup.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com