Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Average customer rating
4.8
(7,945 Reviews)
Rating breakdown 7,945 reviews
5 Stars
6,802
4 Stars
1,016
3 Stars
67
2 Stars
15
1 Star
45
98%of customers recommend this product.
(
7,438 out of
7,608)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
3
like remote start
on May 22, 2024
Posted by: Bonstance
from Florida
after purchasing this system and other than turning it on after first purchasing it, when I attempted to start it to run it every 6 months as suggested. Came to find out after multiple attempts to contact someone that it was the ignition switch that was bad
I would recommend this to a friend!
Response from westinghouse.comBy eComm, May 24, 2024
Hello, thank you for your review, we are sorry to hear about your experience. Thank you for reaching out, rest assured we are working hard to ensure you get the help you need. If you do not hear back from us within 3 business days please contact us at westinghousevip@wpowereq.com and we will escalate your case.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good for home.
on May 20, 2024
Posted by: Billy Ray Valentine
from MI
Generator works well for 1500 square-foot home. Generator is easy to use Put together and to understand. Weston house is a well-known company with good products and this is one of them. I will purchase this generator again if I had to or other Western House products.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual generator
on May 17, 2024
Posted by: Elvi
from Cape coral Fl
Great machine, dual so all whats needed is gas or propane. Easy to read instructions comes with wheels for easy transport.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Electrical Security
on May 15, 2024
Posted by: lknox9
from Freeport, TX
I purchased the WGenerator for electrical security in the event I lose power. It's large enough to power my whole house. I got the tri-fuel, so no matter what I should have fuel readily available. I've had stand by generators since 2017 and have only had to use it once. At that time I didn't have one large enough to run my heat and cooling, which was a bummer. So after that I got a larger one. It was also a WGenerator, but I lost it in a shop fire in 2023. Therefore, I purchased a new one and went with the tri-fuel. I have not lost electricity for long periods of time often enough to justify the high cost of a whole home power unit such as Generx. To me this is a very cost effective way to have stand by electrical power. With a plug installed at my breaker box, all I have to do is plug it in, start it up, and engage the power.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice power source for an unreliable grid
on May 13, 2024
Posted by: BKFamily
from North Dakota
This is great for our setup and would highly recommend. We have options for fuel transfer and setup.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Stopped Working after 1.5 years
on May 13, 2024
Posted by: SpacexBob
Have only had this thing a year and a half. The push start doesn’t work and when starting it manually it runs for about 15 seconds and then dies. Have only used it once other than monthly maintenance runs
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 14, 2024
Hi,
We're sorry to hear about the issues you are encountering with your unit. Thank you for taking the time to let us know. At your earliest convenience, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
We're sorry to hear about the issues you are encountering with your unit. Thank you for taking the time to let us know. At your earliest convenience, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on May 12, 2024
Posted by: Draconis
from Michigan
Bought for several Reasons, Happy to have it for an Emergency.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy setup
on May 8, 2024
Posted by: 2024Bob
So far happy with generator! Can’t wait to get out in the field with it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com