Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
1
Garbage Product
on June 23, 2024
Posted by: SpaceXBob
from North Carolina
I bought this thing a year and a half ago and its already stopped working. The electric start doesn't work at all and with the manual start it runs for 15 seconds. I have only ran it for maintenance every other month or so. Fortunately I have not had the need for it yet. I put in a ticket with Westinghouse a couple of months ago of course they tell me that its out of warranty. Something like a generator should last longer than a year and a half, especially if it hasnt really had to handle anything.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 24, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
I recently purchased my Westinghouse generator and so far it runs great! It's easy to use and has great features. Just what I need to prepare my house for hurricane season.