Battery was already hooked up. It was dead and won’t charge. Battery Charger that’s supposed to be included is missing. I can pull start the unit. Will be calling for help to see what support will be provided.
Response from westinghouse.comBy eComm, July 22, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Just preparing for next big storm here in Houston. Have not used yet. Previous had a smaller watt that was used in the previous storm here . Hopefully with the higher wattage , it will carry whole house..
This model generator exemplifies excellent craftmanship, it will power everything in my house including the AC! It purrs quietly compared to most other brands and the remote key fob is a great feature! The 3 year warranty beats the 3 month or 1 year warranty other brands offer. Highly recommended.