Customer Reviews for Westinghouse - 12,500/9,500-Watt Gas Powered Portable Generator with Remote Electric Start, 50 Amp Outlet - Blue
Customer Rating
5
GENERATOR RUNS THE WHOLE HOUSE
on July 20, 2024
Posted by: STEV01670
from CONWAY, SC
RECENTLY PURCHASED THIS GENERATOR IN CASE OF POSSIBLE OUTAGES FROM HURRICAINES OR ANY OTHER TYPE OF POSSIBLE OUTAGE. ITS PERFECT FOR WHAT WE NEED AND SAVED US A TON OF MONEY VS BUYING A GENERAC
I just got it and it looks great I can't wait to see how it helps me out. It seems that we are always at the end of the line for getting power restored.
Battery was already hooked up. It was dead and won’t charge. Battery Charger that’s supposed to be included is missing. I can pull start the unit. Will be calling for help to see what support will be provided.
Response from westinghouse.comBy eComm, July 22, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.