Customer reviews from westinghouse.com
Westinghouse - 6,500/5,300-Watt Dual Fuel Gas and Propane Powered Portable Generator with Digital Display, 30A 120/240V Outlet - Blue
Average customer rating
4.8
(10,689 Reviews)
Rating breakdown 10,689 reviews
5 Stars
8,449
4 Stars
2,007
3 Stars
160
2 Stars
34
1 Star
39
98%of customers recommend this product.
(
9,938 out of
10,132)
Customer Reviews for Westinghouse - 6,500/5,300-Watt Dual Fuel Gas and Propane Powered Portable Generator with Digital Display, 30A 120/240V Outlet - Blue
Customer Rating
5
Works Great!
on April 15, 2023
Posted by: Quiryz
Bought it this week. Works great with what we need it for.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Simple and effective
on April 15, 2023
Posted by: Anonymous
from Corona, CA
Purchased because of occasional power outages. Set up took less than 5 minutes. After breaking in I hooked up my two refrigerators and freezer and the generator ran them with no issues. Good purchase for the price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on April 14, 2023
Posted by: Gus M
from Michigan
Package came in perfect condition. Generator assembly was easy and after putting oil in and hooking it up to propane it started right up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Defective new unit. Took 2 months to get resolved.
on April 14, 2023
Posted by: JonathanL
from Richmond, VA
My brand new unit never started. Called tech support and after some going back and forth, they had us bring to a local shop. The shop could not get it fixed after getting 3 different parts from Westinghouse. Westinghouse then sent a new unit which arrived completed damaged and had to get returned. We finally have a new unit 2 months after initial purchase. It works on gas so far. We haven't tried the propane functionality yet. There is instruction that comes with the unit telling you to call technical support instead of returning to the store if there are any problems with the new unit. In our case, it would have saved us a lot of time and Westinghouse a lot of money (they were out the shop fee and 2 additional generators) if we just returned it to the store and bought a new one. All in all, we spent hours between calling Westinghouse, calling the shop, and travel to and from the shop. I contacted Westinghouse about any compensation for the inconvenience and have not heard back.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, April 14, 2023
Thank you for your review. We apologize for the inconvenience but are happy to hear you have finally received a working unit. Our warranty does cover labor and parts for the first year and parts for an additional 2 years. If you had any expenses encored from the repair at the Service Center, please provide Customer Care a receipt for those reimbursements.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator-Gas/Propane
on April 14, 2023
Posted by: KimmyJ
from Columbus, Ohio
We haven't used it yet, but wanted one with duel fuel. It started just fine with propane. Haven't tried gas yet. Will update later on gas.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features!! Love the Dual fuel
on April 13, 2023
Posted by: JessicaMae87
from Pennsylvania
I bought this when we were without power for 24+ hrs!! Love the dual fuel feature!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great for RVing
on April 13, 2023
Posted by: Off grid power
from Golden Vally, AZ
This is just what I needed to run the AC on my 22 foot outback out in the middle of Golden Valley! Easy to set up, start, & run.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Has everything I need for my camper.
on April 13, 2023
Posted by: JTtheGr8
from Kansas City, Missouri
Really nice to have the option to run on propane or unleaded gasoline.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com