Customer reviews from westinghouse.com
Westinghouse - 6,600/5,300-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 30A 120/240V Outlet - Blue
Average customer rating
4.7
(2,316 Reviews)
Rating breakdown 2,316 reviews
5 Stars
1,739
4 Stars
480
3 Stars
57
2 Stars
18
1 Star
22
97%of customers recommend this product.
(
2,080 out of
2,145)
Customer Reviews for Westinghouse - 6,600/5,300-Watt Dual Fuel Gas and Propane Powered Portable Generator with Remote Electric Start, 30A 120/240V Outlet - Blue
Customer Rating
4
Decent so far, just 1 complaint
on October 1, 2024
Posted by: Saint33
from Spartanburg, SC
I do not like that the standard 120v receptacle on the front is not powered all the time. It can only be powered in conjunction with the 120v 30amp RV receptacle. My old 5kw Honda generator that this is replacing had 120v receptacles powered all the time. It would run 120 and 240 at the same time. Not sure how this will handle the load yet. We will see very soon .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen5300Fc
on October 1, 2024
Posted by: Tcaemt77
from Indiana
I love this generator. It is easy to set up and the push button start is just what I needed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features! You can use multiple plugs etc..
on September 30, 2024
Posted by: Benyamin
Beautiful machine!! Definitely worth the purchase!! Very low on noise, easy setup. Just awesome! One this though, just wish it came with weels 😁
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
My first generator
on September 29, 2024
Posted by: WNY Mike
from Western New York State
Very easy to assemble and runs smoothly. If I ever need another generator, I will definitely buy another Westinghouse.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Hefty generator
on September 27, 2024
Posted by: Fox2020
from Florida
Bought it to run during Florida storms. Used once and ran great. Stored it after and was having issues starting it again. Electric switch seems to be the issue with some of these electronic start generators.
I do love that it has a remote start so no need to go outside in the bad elements to start the product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy setup and instructions.
on September 27, 2024
Posted by: djfun
Initial use was good. The next storm will be the test.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Portable easy to operate and dual fuel was a must
on September 27, 2024
Posted by: Docbill
from Ruskin florida
Bought 4 months ago and only used once but very easy to set up and run!! Loved that we had it on hand because we were out of power ~12 hours and worried about a freezer full of beef
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Disappointing start, but hopeful for better
on September 25, 2024
Posted by: bigbri 70
from Long Island, NY
Despite some initial hiccups upon starting the machine, it ran well (using liquid propane) for the first 3 hours during the break-in period. But after that she wouldn't start up at all, emitting a scary backfire each time, and leaving me with a 130-pound brick. Support was initially challenging to obtain-- the first tier of help are easily the friendliest people on the entire planet, but they are the first to admit that they aren't even qualified to help you tie your shoelaces. However, getting a response from a tech was neigh-impossible ("You said you'd call, but you never call..."). Eventually, Westinghouse did ship me new high and low pressure regulators to try, but that did not solve the problem. After that, it took me about a week to learn that the only surefire way to chat with a tech was through email, and things went faster (as fast as email can be, I guess) from there. Support helped arrange for an authorized servicer to diagnose the issue (fortunately one was located about 20 minutes away), and fix it they did.
Since then I have only run it another hour, even adding a small load, and so far, so good. The electronic start now works flawlessly, and the pull-start was refreshingly smooth. I have not yet had a need to try larger loads for longer periods of time, but with the machine starting and purring as it should since the repair, I am more confident that I hopefully made a smart purchase (and would even add a star).
By the way, I have only run the machine on propane so far. I have no intention of using gasoline for as long as I can avoid it.
Since then I have only run it another hour, even adding a small load, and so far, so good. The electronic start now works flawlessly, and the pull-start was refreshingly smooth. I have not yet had a need to try larger loads for longer periods of time, but with the machine starting and purring as it should since the repair, I am more confident that I hopefully made a smart purchase (and would even add a star).
By the way, I have only run the machine on propane so far. I have no intention of using gasoline for as long as I can avoid it.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, September 26, 2024
Hi,
Thank you for your detailed review and for sharing your experience with us. We’re sorry to hear about the initial issues you encountered but are glad to know that, with the help of our support team, your generator is now running smoothly. We appreciate your patience and understanding throughout the troubleshooting process, and we’re happy that the repair has restored your confidence in the product. Should you have any further concerns or need assistance in the future, don’t hesitate to reach out at support@wpowereq.com or 1-855-944-3571. We’re here to help, and we’re glad to see you're enjoying the performance of your generator!
Thanks,
Sydney, Westinghouse
Thank you for your detailed review and for sharing your experience with us. We’re sorry to hear about the initial issues you encountered but are glad to know that, with the help of our support team, your generator is now running smoothly. We appreciate your patience and understanding throughout the troubleshooting process, and we’re happy that the repair has restored your confidence in the product. Should you have any further concerns or need assistance in the future, don’t hesitate to reach out at support@wpowereq.com or 1-855-944-3571. We’re here to help, and we’re glad to see you're enjoying the performance of your generator!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com