Arrived in good condition. Filled with oil, filled with gas, and connected the battery. The generator started right up after I turned on the gas and allowed the carburetor bowl to fill up. I ran it for the recommended break-in of 5 hours using different wattages from my camper. 4 months later using a couple hours weekly camping, I guess the carburetor float or needle valve had a problem and dumped fuel into my oil overnight. Using the remote to crank first thing in the morning the generator ran about 3 minutes and basically seized up. Very hard to pull crank rope. The first thing Westinghouse wants to do is put blame on the consumer so your 3 year warranty is nothing to look at. Westinghouse also tried to say I needed to take apart the carburetor and other things to repair myself. They didn't even offer for me to take it to a warranty repair shop for them to look at it. A person that is not mechanically inclined would not be able to do this. I have always used Top Tier Gasoline and a stabilizer everytime I fill my gas can. I also use an 80 mesh filter when filling the generator.I used to work on small engines so I will tear it apart and do repairs then sell it. I have already purchased a different brand. STAY AWAY FROM WESTINGHOUSE PRODUCTS!! Their next comment will be (sorry to hear about that) to please contact them as I already did by email.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 29, 2026
Thank you for taking the time to share your experience. That’s certainly not the experience we want any customer to have. If you are open to it, we would still like the opportunity to review your case more closely to see if there is anything further we can do to assist. Please reach out to us directly at westinghousevip@wpowereq.com with your case so we can escalate it for additional review.
Excited to start using this generator it seems like it’s extremely well built and has lots of features. I’m not seeing on the wiring diagram, but I see a thermistor bolted to the head, which seems like it monitors head temperature pretty impressive