Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,606
4 Stars
267
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,780 out of
1,867)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5
Fires Right Up!
on October 17, 2022
Posted by: Zhigo16
from Syracuse, NY
Purchased the WGen Dual Fuel 12KW/9.5KW generator on Tuesday and it was delivered free the following Monday. Assembly was easy even for a 60 y/o woman despite this 200+ lb beast. Filled oil. Hooked up propane regulator. Connected battery, turned on & started it up. One press of the start button & it automatically tried to start 3 times before firing up. Powered the main breaker & tested all the 120V outlets...all drawing power. Tesyed the remote key fob several times & she shuts off & restarts like a champ.. Will have an electrician install a transfer switch & interlock before it gets cold so I can have peace of mind this cold dark winter.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Worked flawlessly and fired right up
on October 20, 2022
Posted by: RidgeMan
from MD
We live on a hill and wind is terrible. Kind of excited for the next power outage to test this under real circumstances. I didn't need to run everything at once but tried a real life power outage scenario at ran my house way better than expected!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent user manual/delivery
on October 23, 2022
Posted by: Veto
from Maryland
Just got it yesterday, fired it up today .. started immediately… have not ran a load yet. But will, after the break-in period… unfortunately I have to run it for at lease 5 hours before I can put a substantial load on it.. but will have that done in a few days.. no problem
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on October 26, 2022
Posted by: Anonymous
from Advance
We bought the WGen 12000DF to replace an older generator we had. It works amazing It does everything I can through at it. The packaging was fantastic It didn't have a scratch on. On top of all the features this generator has, having a remote to start and stop it makes it worth every penny.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wonderful generator
on October 26, 2022
Posted by: Jrow
from Lily Kentucky
Wonderful generator
I absolutely love this product very easily assembled fired right up the very first time plenty of power for my needs no more dark cold Nights for us
I absolutely love this product very easily assembled fired right up the very first time plenty of power for my needs no more dark cold Nights for us
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Just what I needed
on October 27, 2022
Posted by: Maccabee
from Sonora, Texas
I bought after the fabled Texas Winter of 2021. Of course ERCOT was so embarrassed that they mandated improvements so that we have had only a few outages since and mostly less than an hour. I have not run it enough to perform normal maintenance. However, I can comment on a couple of recommended improvements. The oil dipstick fits too tightly into the access hole. The wire handle so small that it is difficult to insert due to bending, and to extract, because it is so tight.
Also to prevent gasoline w/ ethanol from crystallizing in the carburetor or the fuel lines, the gas must be drained. This is difficult because the hose from the tank to the valve is behind the valve switch plate. I can remove the hose from the valve but it is not long enough to reach to a drain bucket.
Same problem with adding oil. The cap is recessed so that I had to buy a funnel with long spout to get oil in.
Just some inconveniences. All in all, a great product
Also to prevent gasoline w/ ethanol from crystallizing in the carburetor or the fuel lines, the gas must be drained. This is difficult because the hose from the tank to the valve is behind the valve switch plate. I can remove the hose from the valve but it is not long enough to reach to a drain bucket.
Same problem with adding oil. The cap is recessed so that I had to buy a funnel with long spout to get oil in.
Just some inconveniences. All in all, a great product
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, November 4, 2022
Thanks for your review. Please do not hesitate to contact us at support if you have any questions or needs.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome machine
on October 28, 2022
Posted by: Hank111
from Nova Scotia
Works great. Top quality. Portable. Awesome machine
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Price for the generator
on October 29, 2022
Posted by: thickey
from Washington
This generator started hard but once everything started, I ran it for 4 hours and broke it in. It starts and runs fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com