Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7 out of 5
4.7
(2,038 Reviews)
Open Ratings Snapshot
Rating breakdown 2,038 reviews
5 Stars
1,654
4 Stars
271
3 Stars
56
2 Stars
16
1 Star
41
95%of customers recommend this product. 
(
1,818 out of 1,907
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5 out of 5
5
Flawless Operation
on October 16, 2026
Posted by: Grumpy Ole Man
Has been working flawlessly from the day I took it out of the box.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Quality Unit!
on October 13, 2026
Posted by: Jayway
This is a quality unit that will power my whole home for years to come!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Meets and exceeds my needs!
on October 10, 2026
Posted by: BDP99
from Michigan
Just bought this generator to run my house during outages. It meets all my needs and has all the options I was looking for. Still running it for the initial 5 hour break-in period, but I'm impressed so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
on October 8, 2026
Posted by: Paul37073
from Middle Tennessee
Easy painless setup. Put the wheels on, fill the oil, connect the battery, add your fuel of choice, and go!
Love the electric/remote start features.
Lots of options for providing different levels of power (voltage/amps) to meet your needs.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Features and power
on October 8, 2026
Posted by: Leenie55
from Wareham, MA
My husband & I bought this in July. We are waiting on the electrician to install what’s needed for it to run properly, so I am unable to say much about it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Works Great So Far
on October 6, 2026
Posted by: Enigma197
We have had this generator for a few days now. Direct wired so that we can utilze the max power available. Works great and meets all expectations.
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
on October 3, 2026
Posted by: Dunhac
Bought this generator for whole home backup power. Started up for first time and started leaking gas within 2 minutes?
Response from westinghouse.comBy Jackson, Westinghouse, October 8, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and explain the issues you are experiencing, and we will look into the matter. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Good size generator
on September 26, 2026
Posted by: Johnny36
from Hazlet, NJ
I bought it a month ago and when I set it up it would not start. Hopefully after my phone call they will fix the issue.
I would recommend this to a friend!
Response from westinghouse.comBy Jackson, Westinghouse, October 8, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and explain the issues you are experiencing, and we will look into the matter. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
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