Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,661
4 Stars
273
3 Stars
58
2 Stars
16
1 Star
41
95%of customers recommend this product.
(
1,826 out of
1,915)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5
Great price for this generator with great features
on March 27, 2025
Posted by: Nathan28
from Ray, Ohio
Just purchased a generator and it was easy assembly and now doing the break in period seems very well built and it started right up so far so good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Big Gen
on March 27, 2025
Posted by: Shawn06
from Virginia
I bought this generator to use due to frequent power outage at my cabin. Have a heat pump, well and electric hot water. I received it and it was as advertised. Delivery was great. Easy to assemble. It started right up. I look forward to testing it with a load..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
best price for the features it has
on March 26, 2025
Posted by: M in F
from Florida
Purchased to run my house in the event the power goes out. Easy to assemble. Best price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Total garbage stay away from this brand!
on March 24, 2025
Posted by: c1050
from Texas
I bought this generator in back in Jul 2024. It has never worked and it's been in a service center since August 2024. Fault is the fuel selector system which does not feed any fuel into the engine.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 27, 2025
Hi,
We sincerely apologize for the frustration you've experienced with your generator. This is certainly not the experience we want for our customers, and we understand how disappointing it must be to have your unit in service for this long. Please know that our team is fully committed to resolving this for you as quickly as possible. If you haven’t already, we encourage you to reach out to us at westinghousevip@wpowereq.com with your case details so we can expedite a solution. We truly appreciate your patience and your trust in Westinghouse, and we look forward to making this right.
Thanks,
Sydney, Westinghouse
We sincerely apologize for the frustration you've experienced with your generator. This is certainly not the experience we want for our customers, and we understand how disappointing it must be to have your unit in service for this long. Please know that our team is fully committed to resolving this for you as quickly as possible. If you haven’t already, we encourage you to reach out to us at westinghousevip@wpowereq.com with your case details so we can expedite a solution. We truly appreciate your patience and your trust in Westinghouse, and we look forward to making this right.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great whole house backup generator
on March 23, 2025
Posted by: Roberts family
from Gold Bar Washington state
I bought this generator for emergency backup, I’ve owned this generator for two years now and I couldn’t be happier. It has kept our house warm and comfortable through 10 power outages and has started every time even down to 5 degree Fahrenheit in a snow storm. I leave it outside year around I couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set up
on March 22, 2025
Posted by: vt0517
from Lithia, FL
I bought this in preparation for the next hurricane season. This took no time at all to get set up and running. I would highly recommend to any new time generator buyers
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good Generator
on March 22, 2025
Posted by: Tool Guy 2025
from TEXAS
Has been very easy to start and does all that we need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Starting not working
on March 22, 2025
Posted by: Mike20252525
from Shelton CT
Will reviews once works. Thank you for for listening
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 24, 2025
Hi,
Thank you for your review! We truly appreciate you taking the time to share your feedback with us. As you continue using your generator, we’d love to hear your updated thoughts. If you have any questions or need assistance, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571—we’re always happy to help!
Thanks,
Sydney, Westinghouse
Thank you for your review! We truly appreciate you taking the time to share your feedback with us. As you continue using your generator, we’d love to hear your updated thoughts. If you have any questions or need assistance, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571—we’re always happy to help!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com