Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7 out of 5
4.7
(2,049 Reviews)
Open Ratings Snapshot
Rating breakdown 2,049 reviews
5 Stars
1,661
4 Stars
273
3 Stars
58
2 Stars
16
1 Star
41
95%of customers recommend this product. 
(
1,826 out of 1,915
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
1 out of 5
1
Disappointed
on September 10, 2026
Posted by: MSCW
Purchased this generator less than three weeks ago. The engine runs but does not produce electricity.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Jackson, Westinghouse, October 8, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and explain the issues you are experiencing, and we will look into the matter. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Great buy
on September 9, 2026
Posted by: VeeA
Looks are good, well packaged We haven't had a chance to test it out yet but, will review it as soon as I can!
I would recommend this to a friend!
Response from westinghouse.comBy Jackson, Westinghouse, October 8, 2026
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the product! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@westinghouse.us. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Solid Generator
on September 7, 2026
Posted by: Mtbro
from Houston, TX
I’m very happy with this generator so far. It was easy to set up, started right up without any issues, and has been running reliably. The controls are straightforward and easy to understand, and the generator provides plenty of power for what I need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on September 7, 2026
Posted by: Bobby3475
from Memphis
Very easy set up. A little on the heavy side but works great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Powerful
on September 6, 2026
Posted by: Eagle Eyez
from Merrillville in
The Westinghouse WGen20000TFc is powerful, well-built, and easy to use. It started right up and gives me peace of mind knowing I can power my home during an outage. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Beast
on September 5, 2026
Posted by: Wayner1964
At 28KW Gas, It's a Beast! 16KW Running on NG will handle entire home
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on September 2, 2026
Posted by: Dave345678
from Mississippi
I just got this generator and haven’t had a chance to use it yet. But it is built well and big enough to run my home, which is why I bought it. So far so good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
I love that i can use any fuel that i have access
on September 2, 2026
Posted by: DV272
I got it a year ago and so far it has operated without any problems.
Written by a customer while visiting westinghouse.com
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