Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,994 Reviews)
Rating breakdown 1,994 reviews
5 Stars
1,619
4 Stars
268
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,787 out of
1,874)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
3
It caught Fire
on March 29, 2026
Posted by: Sir Rodney
from Pennsylvania
I bought a month ago it caught on fire and I need to get it serviced
I would recommend this to a friend!
Response from westinghouse.comBy Sydney, Westinghouse, April 3, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Unit!
on March 28, 2026
Posted by: Genny Guy
from Houston, TX
just got this unit installed hard lined into gas and extremely impressed. It powered 2 homes, 3 refrigerators, 1 freezer, 3 air conditioners, lights and fans without skipping a beat. Took a long time to get it due to inventory issues but soooo glad the wait. Doesn't have auto switch over like whole home generators but take the money savings all day long!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great size and features.
on March 23, 2026
Posted by: Sculls
Installing it semi-permanently at home. Working with a certified installer to safely connect it our panel and LNG.
Written by a customer while visiting westinghouse.com
Customer Rating
4
on March 7, 2026
Posted by: Jack153
from Ontario Canada
Looks to be a very powerful unit Have not used it yet
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Issues with starting unit
on March 5, 2026
Posted by: Caso2k
I bought this unit a month ago and have had issues getting it started. I've heard good things about Westinghouse generators but have had problems with the unit I purchased.
Response from westinghouse.comBy Sydney, Westinghouse, March 5, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
2
Sprayed oil everywhere upon first start
on March 4, 2026
Posted by: Wgen26
I bought this 1 month ago and already having issues.
Response from westinghouse.comBy Sydney, Westinghouse, March 6, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
4
on February 27, 2026
Posted by: Turtle57
Have not been able to make any decisions yet. Never been used yet
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Strong Generator
on February 27, 2026
Posted by: Strong Generator
Overall, it is a strong Generator that performs well
Written by a customer while visiting westinghouse.com