Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,606
4 Stars
267
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,780 out of
1,867)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
3
Good beginning
on November 19, 2020
Posted by: Widphoto
from Montana
I just received, unpacked and set up my 12,000 DF. Started right up with propane, all is well. Time will tell about ease-of-use, reliability and will post again after I’ve had a chance to run it more.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator!
on November 25, 2020
Posted by: Steve235
from State College, PA
Just picked up the generator today. There is some assembly required but not bad at all. Instructions were easy to follow. Filled it up with oil and gas and it fired right up! Love the remote control feature!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Works well, but a minor gripe.
on December 6, 2020
Posted by: HillWill
from Grass Valley, CA
Bought this at the beginning of summer in order to ready for what has become annual multiple Public Safety Power Shutoffs. They last two to three days. We have also experienced one or two multi-day outages during each snow season here in the Sierra Foothills. We bought the generator from a local vendor and they delivered it all set up and ready to go. Had to have an electrician install a transfer box. We not only need the power to run our appliances and lights, but our well water is dependent on electrical power, as is our septic system. It works great!! We chose propane so we wouldn't have to wait in long, long lines that appear at the gas station every time their is a large power outage. One complaint: It is very difficult to drain the oil in order to change it. On my first try I made a mess on the floor next to the machine. I'm trying to jury-rig something to catch the oil and move it safely to a storage container. Westinghouse should either rethink the design so there is room to get it out safely, or provide some kind of adapter to get the oil past the obstructions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Follow up
on December 14, 2020
Posted by: Widphoto2
from MT
Re 12000DF. Logic doesn’t seem to be a strong suit at Westinghouse. They require altitude adjustment above 2000’ to gas regulator but fail to provide settings to accomplish this.
Also, as a whole house 24/7/365 generator, surprising the “battery switch” must remain on. However this drains the battery! Why deliver a remote start fob if you must go out to the machine to start it? A workaround is to wire in a 110v outlet near the generator to trickle charge the battery with the included 12v charger. Added expense. ☹️
On the brighter side, the unit ran my well pump, fridge, freezer, elec. dryer, microwave, misc lights and tv. It browned out when I added the toaster. Pretty good.
Also, upper end operating temperature is sorely limited to 105 degrees. This is too low. If ambient temp is 100 and the generator is in a well ventilated shed, it might shut off when it is needed. California people pay heed, as this may not be the right unit for you, hot winds and blackouts.
Other than running tests, I have not had to use the generator yet under a power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love the remote start
on January 8, 2021
Posted by: Garb
from Deerfield, NH
Finally a Generator that is easy to use. I don't need my husbands help to
get it started! It's so easy without a pull start.
get it started! It's so easy without a pull start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Gentle Giant
on January 13, 2021
Posted by: only9balls
from Sacramento, CA
I purchased this unit to use as a whole house backup generator, and it works perfectly. My house is all electric, except for my heater (Propane), and it powers the entire house including the water heater and the central HAVAC system with no issues. It is easy to move and store, even though it is large and heavy, as the wheels and handles are well placed to balance out the load for easy movement. I bought it primarily for the low THD ratings, and it seems to stay on frequency very well, and runs perfectly on propane or gas. It is a very nice unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Quality product
on January 16, 2021
Posted by: Jasen
from Canterbury, CT
Bought this generator to power the house. Having two means of fuel is great. Much quieter than my smaller generator. Like that it has a replaceble oil filter. Although this unit is heavy. I was surprised how easy it is to move around. Well built and quality components. Shipping container was robust, comes on custom pallet - no concerns about damage in transit. Overall, I am pleased with this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great bang for your buck
on January 16, 2021
Posted by: Vabeachvan
from Virginia Beach
I needed a generator powerful enough to power my well pump, water heater, and to heat the first floor when there is a power outage. This suits my needs perfectly. Being able to run on propane is a huge plus as well because I do not have a natural gas hook up from the city.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com