Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,606
4 Stars
267
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,780 out of
1,867)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5
Exceeded.my expectations.
on January 24, 2024
Posted by: Storm master
from Killeen, Texas
I received the WGen12000GFc generator couple days ago. This generator was recommended by friends, and I did not know what to expect. Instantly I was impressed with the packaging, and very pleased by what seen once unpackage, very well built and user friendly. If you searching for backup power do not look past the WGen12000FDc.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator
on February 20, 2024
Posted by: Jim on the compound!
from Virginia
I bought this generator to give us back up power when we have outages. we have a two family dwelling and this generator has two 50 Amp plugs that will accommodate both families. So far we haven't had an outage but I'm feel positive this will do the job!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Pre review - Easy Warranty Registration
on March 4, 2024
Posted by: Serge-Cam
from Riviere-Rouge, Québec, Canada
The registration WEB page asked me to give a review. I went to Bolton, Ontario to pickup my generator. I returned to Quebec without any problem.
The WGen20000 is very heavy, with 580 pounds. The packaging is well done to protect it from scratches and debris on the road.
It seems to be of good construction and placed on a very resistant steel frame with a good coat of resistant paint. In a month or two, I will be ready to make a review, when i will start the generator.
I bought a Generac 200 Amp, Automatic Transfer Switch to use all the power from this 28000 Watt in peak power. I just ordered a Remote Monitor ATS Amf Generator Controller to monitor electric outage from Hydro-Quebec. It was more easy to install for whole house and more practical when I'm away.
With this new controller, i will install all the sensors i need, to monitor this air cooled gas engine. I will see the engine temperature on each cylinder, the oil pressure, oil temperature, Engine revolution (RPM), Battery voltage, Alternator amperage, Hour meter for each electric outage, Oil change monitoring and some other engine failures
The WGen20000 is very heavy, with 580 pounds. The packaging is well done to protect it from scratches and debris on the road.
It seems to be of good construction and placed on a very resistant steel frame with a good coat of resistant paint. In a month or two, I will be ready to make a review, when i will start the generator.
I bought a Generac 200 Amp, Automatic Transfer Switch to use all the power from this 28000 Watt in peak power. I just ordered a Remote Monitor ATS Amf Generator Controller to monitor electric outage from Hydro-Quebec. It was more easy to install for whole house and more practical when I'm away.
With this new controller, i will install all the sensors i need, to monitor this air cooled gas engine. I will see the engine temperature on each cylinder, the oil pressure, oil temperature, Engine revolution (RPM), Battery voltage, Alternator amperage, Hour meter for each electric outage, Oil change monitoring and some other engine failures
Response from westinghouse.comBy eComm, March 5, 2024
Hi Serge, thank you for your purchase and your detailed initial review! We look forward to hearing about your experience with the WGen20000 once you have had a chance to fully utilize the generator! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Lots of Power
on March 30, 2024
Posted by: evan09
from Hayes Center, NE
I bought this generator to use with my sprayer drone business because my other generator was not cutting it to charge my batteries in a timely fashion. This generator fixed that problem.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
The Beast
on May 8, 2024
Posted by: David0965
from Oak Creek, WI
I needed to upgrade my previous generator and came across this model. I run a business out of my home and can't be without power. This generator will supply me with plenty of power giving me piece of mind.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Won’t run power breakers keep tripping from manufa
on May 10, 2024
Posted by: Cole Fit
from Arizona
Won’t run power breakers keep tripping from manufa, huge line up shared and Westinghouse corp says ohh sorry we will schedule a repair!! What about my work load and a new unit won’t function properly!!!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 13, 2024
Hello, we are genuinely sorry for the inconvenience this has caused, we completely understand your frustration and we are doing our best to make things right. For any other inquiries please contact us at westinghousevip@wpowereq.com and we will ensure you get the help you need.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on June 2, 2024
Posted by: _Raymond_
from Houston Texas
With this purchase it makes it my second Westinghouse, my other Generator is a 9500DF. I was very satisfied with the first one and decided to go bigger.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Large generator
on June 18, 2024
Posted by: Cuban Cafe
from Houston Tx
Brough the generator online and did not realize the size. It was a pleasant surprise to see the end results. Have not has time to use as of today. 06 18 2024
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com