Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,606
4 Stars
267
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,780 out of
1,867)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
4
Solid Generator
on August 3, 2025
Posted by: MJ9177
from Houston, Texas
This is a great generator with all kinds of flexibility for different types of fuel. The addition of the AC Connector allows for the full output of the generator without worrying about overloading any given output plug of the generator. The only downside of the unit is the requirement to change the oil every 100 hours of runtime. That seems a bit short.
Written by a customer while visiting westinghouse.com
Customer Rating
5
So far so good
on August 6, 2025
Posted by: jtoll
from Houston, TX
We bought this to help with backup power for our house during outages. We haven’t had to use it yet, but happy to have it on standby when we do.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Powerful
on August 7, 2025
Posted by: Frankie25
from Murrells Inlet, SC
Not used it to date but set up for emergency use. I really like the dual 50 amp circuits.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Not worth the money
on August 8, 2025
Posted by: Bad Generator
from Tampa, Fl
My unit ran great the first few times I used it. After the 3-4 time I went to use it, it wouldn’t start and if it did only stayed running for a few mins. Took it to factory authorized repair that kept getting same bad part several times. After 2 1/2 months they are finally replacing the unit, I’ll never buy another of these.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 29, 2025
Hi,
We’re very sorry to hear about the challenges you’ve experienced and the frustration with the repair process. That’s not the level of reliability or service we aim to provide. We’re glad to hear a replacement is being arranged, but we truly regret the inconvenience this has caused you. If there’s anything further we can do to support you, please don’t hesitate to reach out to us at westinghousevip@wpowereq.com with your case number.
Thanks,
Sydney, Westinghouse
We’re very sorry to hear about the challenges you’ve experienced and the frustration with the repair process. That’s not the level of reliability or service we aim to provide. We’re glad to hear a replacement is being arranged, but we truly regret the inconvenience this has caused you. If there’s anything further we can do to support you, please don’t hesitate to reach out to us at westinghousevip@wpowereq.com with your case number.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well built, stout generator
on August 10, 2025
Posted by: Apathetic 1
from Southeast Georgia
I bought this generator for backup power for my home. I live in a hurricane zone and standby generators were way too expensive. This will run my entire house, including the 4 ton A/C. It is very heavy and was quite difficult to get off the pallet. I have to use a engine hoist. Designing the pallet for removal would enhance this greatly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
EXCELLENT PRODUCT.
on August 10, 2025
Posted by: MackD
from Fort Myers, Fl
Bought this about 1 month ago for a portable whole house generator. What a machine.
It powers two AC systems (5 ton and 3.5 ton), dryer, refrigerator, all lights, all plugs, oven, microwave at the same time and didn't break a sweat!!! Good instructions on assembly, use, maintenance and great labeling of all important parts and switches. Comes with an oil funnel (thank you very much) and spark plug wrench. Works as well as the Generac we previously installed and it comes with us when we move!
It powers two AC systems (5 ton and 3.5 ton), dryer, refrigerator, all lights, all plugs, oven, microwave at the same time and didn't break a sweat!!! Good instructions on assembly, use, maintenance and great labeling of all important parts and switches. Comes with an oil funnel (thank you very much) and spark plug wrench. Works as well as the Generac we previously installed and it comes with us when we move!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Loaded
on August 11, 2025
Posted by: Dc ag
from Ne
Bought for emergency use have only had to use it for 1hr so far. Worked great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Portable yet powerful
on August 13, 2025
Posted by: C. M. Eiben
from FL
I purchased this generator last week. It was delivered on time and was so easy to uncrate.
The axels and wheels were easy to install. Everything went without a hitch. I love this generator.
The axels and wheels were easy to install. Everything went without a hitch. I love this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com