Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,606
4 Stars
267
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,780 out of
1,867)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5
WGEN14500TFC
on July 19, 2025
Posted by: J Webb
from Clearwater, FL
I just purchased this generator. So far, it's all that was advertised. Assembly was easy but was difficult to move off the shipping pallet by myself due to the weight. Started it with LP and no issues. Remote worked perfectly. Having an issue finding replacement oil filters but will work it out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator
on July 19, 2025
Posted by: No Florida Storms
from Florida
Bought this for storm season not realizing the many features it has. Wish there were more information on the ac lug connector option.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on July 20, 2025
Posted by: DM R
from Tampa FL
I recommend the WGEN14500 portable generator. The tri fuel is a great feature. This generator powers our whole house. We are very happy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great power
on July 20, 2025
Posted by: Lou921
from Estero Florida
Purchased for emergency use. Enough power to power my entire home.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Worked on the first shot
on July 21, 2025
Posted by: NicL2479
from Yoder, CO.
This generator fired right up on first try. We hope it does everytime.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Feature, Excellent Manual and maintenance in
on July 21, 2025
Posted by: RHStx
from Houston Texas
Well designed. Excellent features. Outstanding printed manual with detailed maintenance and parts info (*something I rarely find in most products).
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great peace of mind
on July 22, 2025
Posted by: Tac123
from Todd, NC
Very well built heavy duty generator. It’s pretty easy to move around even with the wheels and handle even though it’s very big
Written by a customer while visiting westinghouse.com
Customer Rating
4
So far so good......
on July 23, 2025
Posted by: Brew445
from NW US
Just received and setup the generator. Overall its a very nice unit. Had my electrician put a hookup on my home to plug this into when power goes out....and I say "when" because it happens too often. Fairly quiet for the engine size, looks good, lots of connections. After setup I ran it for a bit just as a test. My electrician is coming back to test it on the house once my adapter cord arrives.
A few items that I noticed while getting this setup which need to be addressed by the design/development team at Westinghouse.....
1. The oil funnel provided is OK but hard to get the angle to the engine fill and oil can spill back out of the provided funnel because the angle is so flat. Why not put an oil fill tube for easier access/filling for a unit at this price point
2. The oil dipstick is difficult to pull and then even more difficult to insert back without a gap that allows leaks. The wire handle is flimsy and this could be so much easier with a better design.
3. The assembly for wheels requires flat washers as spacers between the plastic wheels and step on the axle shaft. However, there is NO space to fit the washers and get the clevis/cotter pins installed so I had to leave the washers off. Just a bad design on this item.
4. Connecting the battery is a pain. The positive was connected already but the ground was not. However, you have to lay on your side on the ground and try to fit your hands inside the frame and feel for the bolt hole to assemble the nut and tighten it down. There is no room for this unless one has lady hands. Moving the battery outward would allow better and easier access to connect the battery ground.
A few items that I noticed while getting this setup which need to be addressed by the design/development team at Westinghouse.....
1. The oil funnel provided is OK but hard to get the angle to the engine fill and oil can spill back out of the provided funnel because the angle is so flat. Why not put an oil fill tube for easier access/filling for a unit at this price point
2. The oil dipstick is difficult to pull and then even more difficult to insert back without a gap that allows leaks. The wire handle is flimsy and this could be so much easier with a better design.
3. The assembly for wheels requires flat washers as spacers between the plastic wheels and step on the axle shaft. However, there is NO space to fit the washers and get the clevis/cotter pins installed so I had to leave the washers off. Just a bad design on this item.
4. Connecting the battery is a pain. The positive was connected already but the ground was not. However, you have to lay on your side on the ground and try to fit your hands inside the frame and feel for the bolt hole to assemble the nut and tighten it down. There is no room for this unless one has lady hands. Moving the battery outward would allow better and easier access to connect the battery ground.
Just a few items that I noticed. None are deal killers and some are one time tasks unless/when you have to change the battery. Overall I really like the unit and looking forward to testing on the house this next week. My expectations are high for a quality unit to have as a backup generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com