Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,606
4 Stars
267
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,780 out of
1,867)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5
Great Generator
on June 21, 2025
Posted by: LudyT
from Magnolia, TX
Great generator for the couple of times we've used it. My family and I live on acres and we all get to use it. It is a great investment if you are thinking of getting it. It is super huge and heavy but if you have a lot of man power it will be fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
whole house
on June 22, 2025
Posted by: DWA331
I am so happy to have power during our storms, they are coming more often.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Works Great
on June 22, 2025
Posted by: AB77539
from Tx
Works great , power total house 1800sq!!! AC , fridges, freezers and appliances.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Purchase
on June 22, 2025
Posted by: Kris hunt
from Cypress. TX
The generator was easy to select and purchase. Once connections were made it ran great and powered the entire house and a/c
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy setup
on June 22, 2025
Posted by: Ready To Go II
from Missouri City TX
I'm not extremely mechanical and although I'm 100% disabled vet, I found the initial setup and break in instructions well written and easy to follow.
Now that I know I will have power when I need it, I hope I'll never need it.
Now that I know I will have power when I need it, I hope I'll never need it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Spray Drone Generator
on June 22, 2025
Posted by: DanPete
from Nebraska
I bought this generator in April to set on my drone application trailer to charge batteries and run transfer pumps. Have not ran it for a full working day yet, but while getting the trailer ready and testing it, there have not been any complaints this far. Hopefully be a great generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on June 23, 2025
Posted by: Wags11
from Fl
Bought this generator and can't wait to use it. Will power the entire home
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Big Power for the money
on June 24, 2025
Posted by: WaltCooks
from OKLAHOMA
Purpose of Purchase:
Bought this generator to power my food truck during service and as a backup power source for my home during outages.
Bought this generator to power my food truck during service and as a backup power source for my home during outages.
Upgrade Justification:
I upgraded from an 8kW generator, which required refueling during long events (e.g., 12-hour shifts). Refueling meant pausing service—even with a line of customers—just to add gas. That’s no longer an issue.
I upgraded from an 8kW generator, which required refueling during long events (e.g., 12-hour shifts). Refueling meant pausing service—even with a line of customers—just to add gas. That’s no longer an issue.
Performance:
This generator ran for a full 12-hour period on a single tank of gas without needing a refill. That’s a huge plus and a game changer for continuous service.
This generator ran for a full 12-hour period on a single tank of gas without needing a refill. That’s a huge plus and a game changer for continuous service.
🔑 Key Notes & Considerations:
CO2 Sensor Issue:
CO2 Sensor Issue:
The generator shut off three times while running in an open field.
The lights indicated a CO2 sensor error.
I solved this by placing a fan near it to keep air circulating—worked like a charm.
Unsure why it triggered in open air, but something to watch for.
Battery Management:
After my first test run, I forgot to turn off the battery switch.
Several hours later, I noticed a light still on.
Unfortunately, the battery drained completely and now won’t recharge.
Major downside: If the battery dies, there’s no manual recoil option to start the generator. Jumper cables from your car or a power pack will resolve this issue.
✅ Pros:
Long runtime (12+ hours) on a single tank
Long runtime (12+ hours) on a single tank
Powerful enough for food truck and emergency home use
Smooth, quiet operation
Moderate noise
❌ Cons:
Sensitive CO2 sensor (may require extra airflow)
Sensitive CO2 sensor (may require extra airflow)
No backup manual start option
Battery can die easily if left on and won’t recharge
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com