Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,606
4 Stars
267
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,780 out of
1,867)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5
Amazing power and work rate
on April 10, 2025
Posted by: Mountain House
Hooks up to the house and powers everything we need. Push to start remote is amazing.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy Setup
on April 11, 2025
Posted by: Newk
from Tampa Florida
I bought this product about a month ago and was pleased how easy it was to setup.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful
on April 11, 2025
Posted by: corey27
Works just like I hoped it would and should be sufficient to power all the equipment I have.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy Setup, Solidly Built, Time Will Tell
on April 12, 2025
Posted by: RickyBobby21617
from Centreville, MD
Have to test peak wattage and both fuel types but unboxing was easy for a 352 lb machine (14500/18000 dual fuel). Beat tariffs so that's what I was happy with!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Solid Generator
on April 13, 2025
Posted by: MikeJ775
from South Texas
Bought this 2 weeks ago and ran it for 12 minutes on gasoline. Generator runs fine. Would have given 5 stars but the battery design is weak. Must remove a wheel on this heavy generator to get to the battery - there are no quick connect terminals to remove the battery. Even though my instructions say to go to the recoil start if battery issues - there is no recoil starter on this model. Battery should be located someplace other than behind a wheel for quick access to this vital component. Natural gas connector has a component that I must remove to connect to my system. Other than these items - generator appears to be solid - but I have yet to test it under load at this time.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, April 16, 2025
Hi,
Thank you for taking the time to leave a detailed review—we truly appreciate your feedback. We're glad to hear the generator is running well so far and that you're finding it to be a solid unit overall. We understand your concerns regarding the battery access and recoil starter. Your observations are valid, and we're sorry for any inconvenience this has caused. Ease of maintenance is important, and feedback like yours helps us identify areas for improvement in future designs. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 if you have any questions regarding your unit. We're happy to help!
Thanks,
Sydney, Westinghouse
Thank you for taking the time to leave a detailed review—we truly appreciate your feedback. We're glad to hear the generator is running well so far and that you're finding it to be a solid unit overall. We understand your concerns regarding the battery access and recoil starter. Your observations are valid, and we're sorry for any inconvenience this has caused. Ease of maintenance is important, and feedback like yours helps us identify areas for improvement in future designs. Please don't hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571 if you have any questions regarding your unit. We're happy to help!
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great future
on April 13, 2025
Posted by: singh37
from HOUSTON, TX
I AM BOUGHT THIS PRODUCT A MONTH AGO AND AM SO HAPPY WITH IT
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works Great
on April 14, 2025
Posted by: Jimboblol
from Iowa
Very happy with the product, gets the job done and is reliable.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on April 14, 2025
Posted by: Bubka
from Angola, IN
Runs my whole house on natural gas. Battery isn’t the greatest tho. Make sure it’s charges.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com