Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,606
4 Stars
267
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,780 out of
1,867)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5
Awesome machine
on January 15, 2020
Posted by: Rockgod
I bought this and I’m so happy I did because it’s capable of running my whole house plus with no problems during these California outages we no longer have to worry about food being spoiled in the house not being able to run as normal Westinghouse was the highest rated that’s why I waited for these to come back in stock.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Large and powerful
on August 29, 2020
Posted by: Anonymous
from Chesapeake VA.
Set up was very easy, nothing was damaged and all parts were included. You have to fill oil, which was provided. the first time starting was with gas and it started with no issues. I used propane and the engine sounded a little strange, there may be some setting that need to be adjusted or the regulator may need to be broken in. The unit is large but is easy to move with 5 gal of gas in the tank. I gave it 4 stars because of the sound it made with propane.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen12000DF: Has features not in description
on November 6, 2020
Posted by: JohnC
from Wilsonville, AL
I bought this generator for home use when the power goes out. I replaced an extended life generator from another brand that finally died during the power outage we just had here in AL. I shopped for several days to find an extended life dual fuel generator with a pressurized oil lubrication system and filter. I could not locate one and finally decided to purchase this generator for its features, less than 5% THD, and run time. Nowhere in the description for this generator, nor in any of the photos, does it indicate that this generator has pressurized oil lubrication. When it arrived yesterday we were amazed and absolutely thrilled that it has this feature. If this is emphasized in the advertisements and description Westinghouse would probably sell a lot more of these generators. We prepped it and then started it inside a metal storage building. Yes we know that we should have been outside. We were surprised and impressed that it was so quiet that we could actually talk to each other beside the generator in a metal building. We were impressed that the muffler was so large. Really happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator meets advertised quality and performance
on December 4, 2020
Posted by: Mike Z
from 456 Roland-Durand, Rosemère
Perfect for my needs. I love it, next time I'll buy one for my daughter.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great functionality and capability
on February 7, 2021
Posted by: Chris@thelake
from Greentown, PA
Overall this is a great unit. I also own a Generac GP15000E. All things being equal, I think the Generac is better built and will most likely have a longer life. However, this unit has dual fuel capability, smart switch technology, remote start, and a battery charger. All are the reasons, I went with this unit, and I'm not disappointed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Feature
on March 4, 2021
Posted by: JSean
from Prosper, Texas
I like the remote start feature, and easy to move around. This is exact what I was expecting.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
The 30 amp circuit breaker switch is broken
on March 24, 2021
Posted by: none987
from Lake Charles
I just bought this. It was very well packed. Setup was easy and uncomplicated. Added oil & fuel and it started right up. I tested all of the outlets. They all operated except the 120/240V AC 30 amp outlet. The 30 amp circuit breaker switch immediately above it is broken. I will contact Customer Service to see about repairing it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy Setup and Started Great
on March 29, 2021
Posted by: jpkoke02
from Cypress, TX
Assembly was easy and started on the first push of the button. Have not ran under load yet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com