Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,641
4 Stars
269
3 Stars
54
2 Stars
16
1 Star
41
95%of customers recommend this product.
(
1,806 out of
1,894)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5
Easy to install and run
on July 9, 2022
Posted by: MimisMarks
from Indiana
We got this because our power keeps going out intermittently and we cannot afford to lose any of our frozen or refrigerated groceries. It was a breeze to install and the multiple fuel and plug ins are a huge plus
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
So far so good
on July 7, 2022
Posted by: Bkough66
from Illinois
Love the generator so far. Appears to be a beast. Love the portability and dual fuel option.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Comes with everything right out of the box.
on July 5, 2022
Posted by: Jonp
from Ne
Fast shipping came nice right out of the box ready to go just added oil. Started right up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Generator
on July 5, 2022
Posted by: Blessedangel1788
from Prosperity PA
We just bought this July 1st. We haven't had to use it yet but I hope it'll power up our whole house. The generator itself is very powerful so it should power up the house
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Lots of features.
on July 4, 2022
Posted by: Gpow22
Seems good so far. Wish the run time on propane were a little better
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Still Disappointed
on July 3, 2022
Posted by: Scudrunner
from Dallas
It's asking me to do a review for each of my warranty registrations, so this is my second one. As I mentioned previously, two new 20,000 Watt generators arrived without the washers for the axels, or the trickle chargers necessary to keep the battery ready to go during a power failure. I let the washers slide and just went to the hardware store, but the chargers are a different matter. There is no pull rope on these big units. No battery, no start. What's worse is that we've cranked them so they can run for the 5 hour break in period as you're not supposed to exceed 50% of the load during that time and we wanted them to be ready for a real power failure. Unfortunately we're experiencing random shutdowns. It can be restarted after about 30 seconds or so, but I'm wondering if the auto choke is kicking in and choking the engine. Whatever the case, this is not acceptable for units that are for emergency use.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
VERY Disappointed So Far
on July 3, 2022
Posted by: Barnstormer
from Dallas, TX
We ordered two of these expensive generators. They say not to exceed half load during the first 5 hours. So, we decided to run it with a small load for 5 hours to have it ready to do during a power failure. So far, it has randomly died a few times. When it does, it's as if it tries to recover, but then dies and you can re-crank it after about 30 seconds. This is not going to work during all night power failures. Additionally, neither until had the washers in the box for the axels, or the trickle charger for the batteries. These are 20,000 watt units. They have no pull rope, so if the battery is dead when you need it, you're out of luck. They're supposed to come with a charger that can be left attached so the battery is hot when you need it. This is referenced throughout the manual, yet neither of my units arrived with one. If they keep dying, If you buy one, use your American Express card so you're protected.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on July 3, 2022
Posted by: Steve 123
from Katy TX
I bought this item about 2 weeks ago and felt that this generator will hold up better to other generators. I Ike that it has dual function so can easily switch from one source to the other. The remote function is neat but how easy is it to turn on the front than stand 15ft away and startup.Will see if it stands up when I do lose power but for now very impressed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com