Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,606
4 Stars
267
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,780 out of
1,867)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
3
So far so good
on April 17, 2021
Posted by: BoBoK
from King NC
Just purchased and have started for the first time. Runs great on gasoline but will not stay running on propane. I am sure it is something simple but will update once I figure it out
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Love remote start.
on May 21, 2022
Posted by: jmckeown
from Massachusetts
It is very heavy so gave it 4 stars but works great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
has the power supplys i like
on May 19, 2023
Posted by: edwardn20403
from salina ks
I bought this so i could power up my house when the power goes out and i can keep things going with out losing sleep.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Solid Generator
on December 1, 2023
Posted by: Leroy McNutts
from Texas
This generator is a beast. Built solid and is heavy like a tank. It took a bit to get it out of the shipping box, but definitely manageable. Definitely the “What if” anxiety is gone and looking for the chance to put this generator into action.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Should be Zero Stars but I can't
on December 5, 2024
Posted by: TopSurface
from Milwaukee
I bought this beast to run my commercial floor grinding and epoxy business. The first 4 months it ran well. After that it would start up and whenever I put a load on the generator it would cut off. It's a pain to keep restarting the generator every 10 to 15 minutes because it keeps cutting off.
Thank you Westinghouse for making my life harder than it really is. I can run 2 generac generators nonstop with no issues.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 6, 2024
Hi,
Thank you for your feedback, and we're sorry to hear about the issues you've encountered. This isn't the experience we aim to provide to our customers. We'd like to help resolve this for you. Please reach out to us at westinghousevip@wpowereq.com so our team can assist you further.
Thanks,
Sydney, Westinghouse
Thank you for your feedback, and we're sorry to hear about the issues you've encountered. This isn't the experience we aim to provide to our customers. We'd like to help resolve this for you. Please reach out to us at westinghousevip@wpowereq.com so our team can assist you further.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
3
LOUD, no oil indicator
on July 14, 2020
Posted by: golfnut
from Milpitas, CA
Bought this based on all the positive reviews. Just had it installed and everything seems ok. Trying to figure out how much oil was needed was a bit of challenge. There's no low oil indicator, only a dipstick which is bright yellow and difficult to see the actual oil level. Just hope it works when it's needed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
good built unit
on February 10, 2022
Posted by: bill jr
from va.
seems well built have not used it yet will add when I have used
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Don't know yet. Haven't had to use it. Not very ha
on October 4, 2022
Posted by: Bertie
from Hilton Head Island South Carolina
Although I purchased it on July 1st 2021 I did not pick it up until July 21st 2021. They did not have it in the store and had to order it. It's sat in a box for over a year until the hurricane was probably coming this way. That's when I realized that did carburetor was not working. I've tried everything I was instructed to do and I still cannot get it to work off gasoline so that's why I am asking to have a new carburetor sent to me. It will only work off propane thank God Ian did not come this way because I could not have afforded that much propane
Response from westinghouse.comBy Customer Care, November 8, 2022
Thank you for your review. Please know that we are available to assist you with any questions or concerns you may have
Written by a customer while visiting westinghouse.com