Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,661
4 Stars
273
3 Stars
58
2 Stars
16
1 Star
41
95%of customers recommend this product.
(
1,826 out of
1,915)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
4
Does it all!
on November 1, 2022
Posted by: Chip L.
from Redding
Bought & worked quickly. Recommend it to anyone who needs a generator
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Beautiful machine. Hooks up super easy.
on November 1, 2022
Posted by: Je kahd
from Virginia
Thankfully haven’t had to use this yet for reals but in my test runs it does the job perfectly.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Price for the generator
on October 29, 2022
Posted by: thickey
from Washington
This generator started hard but once everything started, I ran it for 4 hours and broke it in. It starts and runs fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome machine
on October 28, 2022
Posted by: Hank111
from Nova Scotia
Works great. Top quality. Portable. Awesome machine
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Just what I needed
on October 27, 2022
Posted by: Maccabee
from Sonora, Texas
I bought after the fabled Texas Winter of 2021. Of course ERCOT was so embarrassed that they mandated improvements so that we have had only a few outages since and mostly less than an hour. I have not run it enough to perform normal maintenance. However, I can comment on a couple of recommended improvements. The oil dipstick fits too tightly into the access hole. The wire handle so small that it is difficult to insert due to bending, and to extract, because it is so tight.
Also to prevent gasoline w/ ethanol from crystallizing in the carburetor or the fuel lines, the gas must be drained. This is difficult because the hose from the tank to the valve is behind the valve switch plate. I can remove the hose from the valve but it is not long enough to reach to a drain bucket.
Same problem with adding oil. The cap is recessed so that I had to buy a funnel with long spout to get oil in.
Just some inconveniences. All in all, a great product
Also to prevent gasoline w/ ethanol from crystallizing in the carburetor or the fuel lines, the gas must be drained. This is difficult because the hose from the tank to the valve is behind the valve switch plate. I can remove the hose from the valve but it is not long enough to reach to a drain bucket.
Same problem with adding oil. The cap is recessed so that I had to buy a funnel with long spout to get oil in.
Just some inconveniences. All in all, a great product
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, November 4, 2022
Thanks for your review. Please do not hesitate to contact us at support if you have any questions or needs.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wonderful generator
on October 26, 2022
Posted by: Jrow
from Lily Kentucky
Wonderful generator
I absolutely love this product very easily assembled fired right up the very first time plenty of power for my needs no more dark cold Nights for us
I absolutely love this product very easily assembled fired right up the very first time plenty of power for my needs no more dark cold Nights for us
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on October 26, 2022
Posted by: Anonymous
from Advance
We bought the WGen 12000DF to replace an older generator we had. It works amazing It does everything I can through at it. The packaging was fantastic It didn't have a scratch on. On top of all the features this generator has, having a remote to start and stop it makes it worth every penny.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Works but Engine shuts off after 5-10 minutes of o
on October 23, 2022
Posted by: ww12491
Bought this as a backup generator for my house and it performs as it should under load but the engine shuts down after 5-10 minutes of operation. Doesn't trip any breakers and starts right back up after shutting down. Being brand new this should not happen for what these cost.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, October 24, 2022
We are sorry to hear about the trouble you are experiencing. Please contact us so we can identify the cause and solution. westinghousevip@wpowereq.com provide your contact and a tech can reach out.
Written by a customer while visiting westinghouse.com