Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,606
4 Stars
267
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,780 out of
1,867)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
1
Won't start
on October 7, 2024
Posted by: Pnut
from Cape Coral FL
I bought this a few months back , just took it out of the box... ready for miltin... but the generator wont start.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, October 8, 2024
Hi,
We’re truly sorry to hear about the difficulties you're experiencing with starting your unit, and we completely understand how frustrating this situation must be. Rest assured, we are committed to ensuring your unit operates smoothly and meets your expectations. If you haven’t already, please contact us at westinghousevip@wpowereq.com, and we’ll work quickly to resolve this for you.
Thanks,
Sydney, Westinghouse
We’re truly sorry to hear about the difficulties you're experiencing with starting your unit, and we completely understand how frustrating this situation must be. Rest assured, we are committed to ensuring your unit operates smoothly and meets your expectations. If you haven’t already, please contact us at westinghousevip@wpowereq.com, and we’ll work quickly to resolve this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
THE ONLY GENERATOR YOU WILL EVER NEED
on September 17, 2021
Posted by: JACKOFALL
from FLORIDA
THE BEAST IS WHAT THIS IS. ALL 432 LB'S OF HER. AFTER ATTACHING THE WHEELS AND MANEUVERING THIS THING OFF THE CRATE, IT WAS AN EASY PROCESS TO GET THE BEAST READY FOR FUTURE POWER GRID FAILURES. BOLTED ON THE LIFT BAR, FILLED THE CRANKCASE WITH THE 1.6L OF SUPPLIED OIL, CONNECTED THE BATTERY TERMINALS, ADDED SOME GAS, PAIRED THE REMOTE START FOB. THE BEAST STARTED ON THE SECOND TRY AND RAN WELL. I WILL ADD AS I READ QUESTIONS/ANSWERS ONLINE ABOUT THIS UNIT, I SAW NEW OWNERS SAY THAT AN OIL FILTER WAS NOT DESIGNED ON THIS TWIN MOTOR. I FOUND THE FILTER LOCATED FORWARD FROM THE MUFFLER ON THAT SIDE, LOWER SECTION OF THE MOTOR AN OIL FILTER RESIDES. THIS GENERATOR WILL GIVE MY FAMILY A GOOD SENSE OF SECURITY WHEN THE NEXT HURRICANE HIT MY AREA OF FLORIDA.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
WGEN12000DF REVIEW
on March 16, 2021
Posted by: Peter K
from Dallas, Tx
Overall this is a solid product with a lot of features that the competitors do not provide. There are a couple of things that Westinghouse can improve on this product. 1. Off the pallet, after installing the wheels, the wheels should be touching the ground so you can roll the generator off the pallet. This is very heavy (352lb). With the wheels not touching the ground, it took 3 adults to lift if up and move it off the pallet. 2. The dip stick is in a very awkward location. Plus, it is very hard to pull it off and good luck in trying to push it back in.
other than that, it is a great product with lots of functions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Won't stay running
on August 21, 2021
Posted by: Tim Singleton
from Suffolk County, NY
Generator will not stay running. It starts and runs for 3 - 5 seconds and shuts off.
Would not recommend this generator.
Would not recommend this generator.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Looks perfect
on July 15, 2024
Posted by: Jclary
from Caifornia
Just got it. Already to start it up. I’m hoping it works sweet. To run AC in the summer when power outages. It’s a big bad boy generator. I have it 4 stars because I haven’t used it yet!. But if it’s works perfectly then 5 stars.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Seems to be great
on September 1, 2021
Posted by: Buck02
from Broussard
Started great 2 times and now I can’t get to start at all.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Exactly the generator i needed to be safe
on September 17, 2021
Posted by: Complicated
from Dallas, TX
The product is diverse and provides exactly what i needed with gas and gasoline intake to run needed appliances and heat during outages where one realizes you are all by yourself. Only caveat which i took of one start is that it arrived with rust bumps in my case which i'll have overpainted easily.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wgen5300DF generator
on October 15, 2023
Posted by: T214diva
from Dallas Texas
The generator came packaged welll and easy to assemble. Fast delivery
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com