Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7 out of 5
4.7
(2,049 Reviews)
Open Ratings Snapshot
Rating breakdown 2,049 reviews
5 Stars
1,661
4 Stars
273
3 Stars
58
2 Stars
16
1 Star
41
95%of customers recommend this product. 
(
1,826 out of 1,915
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5 out of 5
5
Best investment for my home
on April 14, 2023
Posted by: Railroader1974
from Mulberry, FL
This is one of the most reliable generators I’ve seen that is portable. It is also enough power to handle most if not all of our house needs. Great features and easy to operate. Best investment for our home.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Highly recommended
on April 13, 2023
Posted by: Ginger57
from Quebec Canada
Just got it today and after inspection the quality was there
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Low thd, gentle on electronics
on April 11, 2023
Posted by: Frank1122
from Coteau du lac
No more power outage!we just went through a huge ice storm and now we’re ready
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Works great
on April 8, 2023
Posted by: Brett F
from Matawan
I have not done anything but start the unit because I have to wire my house but it started right up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Rock solid so far...
on April 8, 2023
Posted by: Summers D
from Naples, FL
Well packaged and crated!. Easy wheel assembly, quick start. Still in break-in, but light load-obviously the unit did not flinch. Found the battery area a little cramped to attach the negative terminal. Runs really smooth!. Would like to see some scoring on the dipstick to see the oil level a little easier. Would recommend to other homeowners. Lost mine during Hurricane Ian.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
So far so good
on April 7, 2023
Posted by: Chris1032
from Friendswood, TX
Whole house portable gen. Easy to maneuver for such a large unit. Appears to be very well built. I’m not ready for hurricane season!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Screws stripped upon arrival, what next
on April 5, 2023
Posted by: Timothy g
from New market va
Haven't started it yet but the screws for the rubber feet where stripped and couldn't install. Tried to register and get my free cover but can insert a link that will be accepted. Frustrating. What next?
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, Customer Support, April 7, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Not a good way to start
on April 3, 2023
Posted by: Will not start
Received New gen WGen12000DF followed startup instructions and will not start.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, April 4, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
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