Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7 out of 5
4.7
(2,049 Reviews)
Open Ratings Snapshot
Rating breakdown 2,049 reviews
5 Stars
1,661
4 Stars
273
3 Stars
58
2 Stars
16
1 Star
41
95%of customers recommend this product. 
(
1,826 out of 1,915
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5 out of 5
5
Great Generator
on October 12, 2023
Posted by: GBR88
from Amherst
Great purchase, power my house with no problems. The dual fuel option is a plus.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Plenty of power
on October 11, 2023
Posted by: Akadia
I have used the generator only a couple of times so far. Plenty of outlets and power available. I like the remote start option. I am uncertain about the CO sensor setup-- despite being outside in fresh air, the generator shut itself down a few times, which I am wondering if it is due to an overly sensitive CO sensor. If so, it would be much better if it had more of a delay so it isn't just sensing a momentary condition. Regardless, I like it so far and hope it will last us for many years.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
The coustmer service was vary good to work with
on October 11, 2023
Posted by: edwardn20403
from kansas
Had a slight problem with the gen when i got it but it was fixed
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
So far so good
on October 11, 2023
Posted by: MacKenzie
from California
I bought this from FactoryPure, they had great customer service and were very helpful with this purchase!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Easy set up and easy start
on October 6, 2023
Posted by: Sam2772
from Wheeling, wv
Bought this a month ago and fits all my needs for running my house
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Great Powerhouse, but starter issues
on October 4, 2023
Posted by: BBriere
from Ottawa, Ontario, Canada.
I bought this Generator in November of 2022 and it's been great and easy to use, easily handing whole house power needs. I love how easy it is to maintain and change the oil. Only problem is that the starter had begun to fail after only few months of use. I'm now trying to get it replaced under warranty, it's not exactly a easy machine to move around.
I would recommend this to a friend!
Response from westinghouse.comBy Zach, Zach, October 4, 2023
Hello, thank you for your purchase, we are sorry to hear about your issues with the starter. Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to help! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Works great
on October 3, 2023
Posted by: Welder2
from Annville Pa.
Purchased this to run the must haves during my frequent power outages here in the country and works great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Product for the Price and easy setup
on September 29, 2023
Posted by: Anonymous
We just purchased the 12500DF Generator and it works like a charm! We purchased a Duramax and issues with it from the start. The delivery service delivered it to where it need to go and was easy to setup.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
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