Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,980 Reviews)
Rating breakdown 1,980 reviews
5 Stars
1,606
4 Stars
267
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,780 out of
1,867)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5
Powers almost everything
on September 23, 2023
Posted by: Anonymous
from NW Oregon
I had to wait a long time to find one of these in stock, but eventually received one a week ago. The (large) box was placed in my garage by the delivery company. Assembly was easy sitting on it's wooden pallet. Getting it off the pallet is a different proposition. Be sure that you appreciate how heavy 600lbs really is. You need something capable of lifting that. At the limit, four reasonably strong men could probably take a corner each and lift it while someone pulled the pallet out from beneath it. I used the front loader on my tractor with the bucket removed. The weight is the only negative so far, but I knew that when I bought it. On the topic of weight, I would be very reluctant to try to move this down any sort of hill/slope by hand.
I initially put just over a gallon of gas in the tank. It wasn't enough. Given the size of the tank, I wasn't surprised. Added 5 gallons more, and it started with no problem.
Is it noisy? Well, any generator that runs at 3600 RPM is going to be noisy, but I have a 6kw generator that I have been using to power essential items, such as freezer, water pump, family room lights, microwave, kettle etc. This is, subjectively, no noisier. It is obviously a different sound, twin cylinder vs single, large cooling fan etc. But placed in the same location where I used the old generator, with the doors closed, it is practically inaudible, as was it's predecessor.
Adding a second socket to power the rest of the circuits I was able to power the entire house and run different appliances, water heater, etc. I also tried out the AC, which fired up ok. I don't dare switch it into heat-pump mode though, it has twin 20kw heat strips, and my thermostat is a little too liberal with their use, and there is no way to disable them.
One comment on using the less expensive 50A plastic covered cables. I tried them out in 65°F weather, and even at that temperature, they are very stiff. Mine also have right angled plugs rather than straight which makes plugging them into the generator difficult unless you do it right. The wheel gets in the way if you try to plug in directly. The trick is to lay the cable behind the wheel and plug in the front/leftmost first, then lay the next on top of that and plug in the second. It's easy this way (see the attached photo). Alternatively, pay a lot more for rubber covered cables and/or find cables with straight plugs rather than right angled. It's also worth noting that the plastic covered cables become MUCH more flexible when they are warm, so you might consider storing them indoors rather than next to the generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Great Powerhouse, but starter issues
on October 4, 2023
Posted by: BBriere
from Ottawa, Ontario, Canada.
I bought this Generator in November of 2022 and it's been great and easy to use, easily handing whole house power needs. I love how easy it is to maintain and change the oil. Only problem is that the starter had begun to fail after only few months of use. I'm now trying to get it replaced under warranty, it's not exactly a easy machine to move around.
I would recommend this to a friend!
Response from westinghouse.comBy Zach, Zach, October 4, 2023
Hello, thank you for your purchase, we are sorry to hear about your issues with the starter. Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to help! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator for jobsites
on December 2, 2023
Posted by: Tobster41
from Upstate SC
Just received this but have already used it on a job site. I have it powering two 20 in concrete grinders, two dust collectors and a 5in hand grinder and vac. No hiccups at all. It's pretty large and heavy but moves around ease with the large tires .So far I'm very impressed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent features and extremely powerful
on January 11, 2024
Posted by: State
I was looking for a gasoline powered generator that had enough power to run my whole house as I do not have access to natural gas where I live.I was pleased to find out that the initial setup was a breeze and when it started on the first try I was very pleased, for a huge generator I was quite pleased that it was actually quieter than the General I had at my previous residence.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Generator
on January 17, 2024
Posted by: Mags207
from North Carolina
I purchased this generator a couple of months ago and just had to use it last week. Power was off for 16 hours and it worked great. I highly recommend this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Big Power
on January 23, 2024
Posted by: GeneratorGuyToo
from Va
This generator has a lot of bells and whistles that I hope hold up. I haven’t loaded it yet but so far it hasn’t been bad. I am hearing a slight and quick drop in rpm while running that I can’t figure out. Time will tell.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerhouse Generator!
on April 10, 2024
Posted by: JJ Pixx
from PA
I love this open frame portable generator with incredible power. I use it as back up power for my entire house. During power outages in summer months while the air-conditioning is in the most frequent use, my electric bill energy usage shows. 3500Watts but my old 8000Watt generator is not powerful enough to run the A/C and it trips every now and again when a certain combination of loads is running. That is why I now have this WGen20000c super powerful generator. I love it and it meets all my needs.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Monster Workhorse
on May 26, 2024
Posted by: Nickr57
from Haines City, Florida
This generator is LARGE !!, Uncrated ,filled with oil, Filled up fuel tank, connected Battery, Fired Up Instantly !!, Everything functions as it should. Running at approx 50% Load it will run our whole house, Heat Pump, Stove, Microwave, Washer & Dryer, All appliances.... This thing doesnt even struggle a bit.. Bring On The Storms !!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com